Capsa Solutions

ACi Product Manual Rev 02

Product Manual

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File Name: Capsa Solutions - ACi Product Manual Rev 02.pdf

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ACi Mobile Computing Medication Cart Featuring AutoLock™ Security System

Product Manual

Copyright and Distribution Notice November 2009© Copyright 2009 Capsa Solutions, LLC. ALL RIGHTS RESERVED. Published 2014. Printed in the United States of America WARNING: ANY UNAUTHORIZED DUPLICATION OF THIS DOCUMENTATION SHALL BE AN INFRINGEMENT OF COPYRIGHT. Trade Secret Notice This documentation, the software it describes, and the information and know-how they contain constitute the proprietary, confidential and valuable trade secret information of Capsa Solutions, LLC., its affiliated companies or its or their licensors, and may not be used for any unauthorized purpose, or disclosed to others without the prior written permission of the applicable Capsa Solutions entity. This documentation and the software which it describes are licensed either “AS IS” or with a limited warranty, as set forth in the applicable license agreement. Other than any limited warranties provided, NO OTHER WARRANTY IS EXPRESSED AND NONE SHALL BE IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR USE OR FOR A PARTICULAR PURPOSE. The applicable Capsa Solutions entity reserves the right to revise this publication from time to time and to make changes in the content hereof without the obligation to notify any person or entity of such revisions or changes. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Artromick is a registered trademark of Capsa Solutions, LLC.

Capsa Solutions th

4253 NE 189 Avenue

4800 Hilton Corporate Drive

Portland, OR 97230

Columbus, OH 43232

Phone: (503) 766-2324

Phone: (614) 864-9966

Customer Service: (800) 437-6633 Email: [email protected] Web site: www.capsasolutions.com

ACi Mobile Computing Medication Cart Product Manual

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Contents

Contents Contents ... iii Overview ... 1 About the Capsa Solutions ACi Medication Cart ... 1 Cart Features and Specifications ... 2 Warnings and Cautions ... 6 Customer and Technical Support ... 6 About This Manual ... 7 Programming Table ... 8 Setting Up the Cart ... 11 Removing Your Cart from the Shipping Materials ... 11 Transporting and Storing Your Cart ... 13 Setting Up Your Cart ... 13 Using the Cart ... 15 Overview ... 15 Opening the Rear Access Panel ... 15 Parts of the Cart ... 16 Powering Up the Cart ... 19 Cart Startup Messages ... 19 Access Rights ... 19 Accessing the Cart ... 20 Testing and Charging the Battery ... 24 Securing the Cart ... 26 Using the AutoLock Timer ... 27 Using eNarc Option ... 28 Using the Override Code ... 29 Using the Night Light ... 30 Maintenance ... 30 Programming the Cart Using the Standard Host Software ... 31 Overview ... 31 Installing the Standard Host Software ... 34 Accessing the Standard Host Software ... 35 Connecting the Standard Host Software to the Cart ... 36 Recalling Events Using Standard Host Software ... 41 Accessing and Updating an Event Log File ... 45 Sorting Events ... 45 A

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Contents Printing Log Files ... 45 Managing Cart Settings ... 46 Creating and Modifying a Cart Settings File ... 47 Accessing and Modifying a Cart Settings File ... 50 Managing Cart Users ... 51 Creating a New User File... 52 Accessing and Modifying a User File ... 54 Adding a User ... 55 Adding a Group of Users ... 57 Deleting a User ... 59 Sorting Users ... 60 Printing User Files ... 60 Closing the Standard Host Software Connection ... 60 Programming the Cart from the Keypad ... 63 Overview ... 63 Entering Programming Mode ... 63 Recalling Events ... 64 Managing Cart Settings ... 67 Modifying Cart Settings... 68 Cart Settings Defined ... 68 Managing Cart Users ... 74 Modifying General Access Code ... 75 Adding a User ... 75 Modifying User Profiles ... 78 Deleting a User ... 79 Troubleshooting ... 81 Overview ... 81 General Tips ... 81 Troubleshooting Guide ... 81 Service ... 85 Overview ... 85 Replaceable Parts List ... 87 Replace 12 V Batteries ... 88 Replace Static Chain ... 89 Replace Casters ... 90 Replace the Display/AIO... 91

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Contents Replace the Standard Pivot Mounts ... 92 Replace the Swivel Pivot Mounts ... 93 Replace the Mouse or Keyboard ... 97 Replace the Keyboard Palm Rest ... 98 Replace a Drawer ... 98 Replace Drawer Slides ... 99 Replace the USB Hub ... 100 Replace the AC Display Assembly ... 101 Replace the AC Keypad ... 103 Replace the Power Cord (Plug) Hanger ... 104 Replace the Charger ... 104 Replace Fuse ... 106 Replace the Power Cord... 107 Replace the DC to DC Power Board ... 109 Replace the Reset Switch... 110 Replace the Main PCB ... 111 Replace AC Lock Assembly ... 113 Replace Motor Assembly ... 115 Replace the Narc Lock Assembly ... 116 Event Master List ... 119 Event Codes ... 119 Setup Guides ... 121 Cart Settings ... 121 Index ... 123

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Overview

1 Overview About the Capsa Solutions ACi Medication Cart Introduction The Capsa Solutions ACi Medication Cart combines the latest medication cart design with proven mobile computing and point-of-care technology solutions. The goal of this product development effort is to provide a simple, proven system that integrates reliable and scalable technology into your medication management process. This solution will assure your facility of a streamlined transition from traditional methods to the latest application of technology solutions that foster efficiency and improve patient care. This chapter contains the following topics: 

Cart Features and Specifications



Warnings and Cautions



Customer and Technical Support



About This Manual



Programming Table

Benefits The Capsa Solutions ACi Medication Cart offers the following benefits: 

Accommodates bar code scanning



8+ hours of cord-free mobile computing



Wireless data transfer (optional with Remote Management System)



Wireless remote security control (optional with Remote Management System)



Improved workflow and accuracy



Safe and ergonomic design



Advanced medication security and control



Customized medication and supplies storage



Magstripe or bar code cart access security



Cart user audit system

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1 Overview

Cart Features and Specifications The Capsa Solutions ACi Medication Cart combines the latest cart design with proven mobile computing and point-of-care technology solutions. This section describes the features and specifications of the cart.

Cart Features/Components 

AutoLock™ Timer: The AutoLock timer monitors cart activity and is programmed to automatically secure the cart whenever the cart remains motionless for a preconfigured relock time interval of 0 to 99 minutes.



Easy-to-Edit Settings and Controls: The cart’s 20-character LCD shows messages, date and time settings, and easy-to-follow user instructions.



Event Recall Functionality: Authorized users can track cart activity, including user access and relocking events.



Flexible Access Methods: Depending on your security needs, users access the cart using an access code, an access card, or an access code and an access card. The cart may be configured to operate with a secondary access device such as a bar code reader, mag stripe reader, or proximity card reader.



Multiple User Access Roles: Users are assigned access based on job function. Users with “Admin” access can program and use the cart; users with “Normal” access can use the cart, but cannot program it.



Override Code Functionality: The Override Code is assigned to the cart and provides authorized users with a special means of access that bypasses alarms, timers, and relocking mechanisms. This function is typically used while the cart is being restocked by the pharmacy.



Rechargeable Battery: The rechargeable, sealed lead acid battery provides the extended run time required in demanding work environments. The battery works with an intelligent charging system for maximum battery life.



Reset Button: The Reset button enables you to restart the cart electronics in the event that the cart is not functioning properly.



Workspace: The organized and expansive workspace enhances workflow and efficiency.

Optional Features: Optional features available include 

Card Access Options: The card reader accessory provides primary or secondary levels of access. Three types of card readers are available.



Choice of Computer Platforms: Different computer platforms are available including an All-in-One (AIO) computer, AIO-style Thin Client, or a Thin Client with separate LCD display. The system can also accommodate a variety of laptop solutions. ACi Mobile Computing Medication Cart Product Manual

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Overview 

Standard Host Software (hard-wired): A software package that enables authorized users to easily program the cart and to retrieve event logs, user profiles, and cart settings.



eNarc™: Electronic Keyless Narcotic Storage (eNarc) provides code-based access to secured narcotic drawers.



Night Light: The night light illuminates the cart’s work area to increase visibility. The amount of time that the light stays on after the cart is secure is adjustable.

Configuration The following graphic and list show the features in an All-in-One configuration:

17" High-Res (1280x1024) LCD Flat Panel Monitor

Keyless Access with Auto-Relocking

Privacy/Power-saving Quick-Clear Button (on select models)

Full-Size 104-Key Keyboard on retractable tray

Integrated Power Conditioning and Access Control System

Modular Bin/Storage Drawers Expansive Storage Drawer

5” Double Ball Bearing Casters

Extended-charge Battery Unit

Capsa Solutions ACi Medication Cart

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1 Overview

Power Conditioning System 

Input Voltage: Factory configurable for 115 VAC (range 90–130 VAC) or 230 VAC (range 180–260 VAC)



Charger: Multistage charger eliminates overcharge potential



DC Outputs: Two programmable outputs (12-24 VDC) for computing platforms and one 5 VDC auxiliary output.



Battery Type: Two 26 amp-hour sealed lead acid for extended run times (52 amp-hours total)



Short-Circuit 15 amp DC breaker



Status Indicator: Battery status on LCD display



Approvals: Tested to FCC Class A, Part 15



Base Dimensions: ACiS: 24" x 26", IMCM: 24" x 38"



Work Surface Area: ACiS: 16" x 18", IMCM: 16" x 28"



Work Surface Height: Standard: 43"



Workstation Height (including Monitor): Standard: 65"



Weight: <250 lb



Construction: Formed steel, aluminum, high-density polymer work surface



Finish: Powder coat



Wheels: 2 swivel (standard) and 2 locking

Base Cart

Environmental Conditions 

Operating Temperature: 15–35°C (60–95°F)



Operating Humidity: 30–80% non-condensing



Shipping and Storage Temperature: -29–60°C (-20–140°F)



Shipping and Storage Humidity: 10-95% non-condensing

Computer and Display Support 

Mounting: The cart is factory-equipped for mounting the selected computing technology solution.



Power: The cart is factory-equipped with the appropriate voltage and DC power cable to operate the selected computing technology solution.

Warning: Do not attempt to substitute a different computer, since power requirements vary. Substituting a different computer can cause damage to the computer and ACi Mobile Computing Medication Cart Product Manual

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Overview the cart. Please consult Capsa Solutions Technical Support when replacing the computer with a different model. 

Computing Specifications: For specifications, refer to the computer manufacturer’s manual.

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1 Overview

Warnings and Cautions Read and follow these warnings and cautions when using or maintaining your cart to reduce risk of damage or injury. 

Do not open the battery power system or the computer. This may cause injury or death if opened by unauthorized personnel. If your cart is not working properly, contact Capsa Solutions, LLC for assistance.



Do not use your cart near water. If your cart becomes wet, unplug it immediately, wipe off any excess liquid, and allow it to dry before using again.



Do not immerse your cart in water. This is an electrical hazard and can cause damage to your cart, as well as cause injury to you.



Keep the cart in a well-ventilated area.



Avoid using an electrical extension cord with your cart. If you must use an extension cord, make sure that it is rated for your cart’s power capacity.



Do not use a flammable cleaner when cleaning your cart. Using a flammable cleaner can result in fire or explosion.



Do not leave children unattended around the cart to prevent injury or death.



Do not lean on the keyboard tray or use it as a support. Applying excessive weight to the tray could result in damage to the cart or personal injury.



Limit the weight in the small bins to 2 lb and the large storage drawer to 15 lb. Avoid opening more than one bin/drawer at a time to avoid the possibility of tipping the cart.



Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Customer and Technical Support Capsa Solutions Customer and Technical Support is available 24 hours a day, seven days a week at

800-848-6462 When you call, please have the following information available: 

Model-Capsa Solutions ACi Medication Cart



Serial Number (found inside the rear panel).



Computer Type



Computer Serial Number



Software Version

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Overview

About This Manual Introduction This manual is divided into the following chapters and appendices: 

Overview: This chapter applies to all users. It contains overview information about the cart, its features, warnings, cautions, and technical support. It also describes type conventions used throughout the document and terms you must understand to interact with the cart.



Setting Up the Cart: This chapter applies to installers. It describes removing your cart from the shipping materials, transport and storage, and setting up your cart, various access methods, how to test the cart’s battery, how to secure the cart, and how to use the Override Code to restock the cart. This chapter also describes how to use some of the cart’s optional features.



Using the Cart: This chapter applies to all users. It describes the different parts of the cart and the tasks associated with your everyday use of the cart.



Programming the Cart Using the Standard Host software: This chapter applies to cart administrators with models that use the Standard Host software. It describes how to use the Standard Host software to recall events; to add, delete, and edit user access profiles; and to edit the cart’s settings.



Programming the Cart From the Keypad: This chapter applies to cart administrators with all models. It describes how to use the cart to recall events; to add, delete, and edit user access profiles; and to edit the cart’s settings.



Troubleshooting: This chapter applies to users who perform troubleshooting and maintenance functions.



Repair: This chapter applies to users who perform troubleshooting and maintenance functions. It describes how to replace parts that are field replaceable.



Appendix A: Event Master List: This appendix applies to cart administrators. It provides a detailed description of event-related codes that display on the cart’s liquid crystal display (LCD) or in the Standard Host software with regard to the cart’s audit tracking system.



Appendix B: Setup Guides: This appendix applies to cart administrators. It provides a list of cart and user settings, the default value for the setting, setting options, and whether the setting can be changed using the cart’s keypad.

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1 Overview

Programming Table How you program the cart depends on the type of cart you have. Cart-Based

Standard Host-Based

You can program the cart and review the event log using the cart’s keypad. (Refer to the Programming the Cart from the Keypad section on page 63.)

The Standard Host software detailed in the Programming the Cart Using the Standard Host Software section on page 31, is the recommended way to program the cart and review the event log. Note: You can also use the cart’s keypad to program the cart and review the event log. (Refer to the Programming the Cart from the Keypad section on page 63.) Caution: Using a combination of programming methods could cause the standard host database to lose sync with the cart.

Documentation Conventions The different type styles used in this document to indicate elements of the cart are described below. 

BOLD UPPERCASE LETTERS-Indicates a message that displays in the cart’s LCD in all uppercase letters.



Bold Type-Indicates



A selection that you are instructed to make or clear by pressing the appropriate number or button on the cart’s keypad

A selection that you are instructed to make or clear when you are working with the Standard Host software

Variable text displayed in the cart’s LCD.

Italics-Used for emphasis or to cross reference topics that contain additional information.

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Overview

Terms and Definitions General terms used in this document are described below. 

Access Card-An optional card-swipe feature that can be used as an additional security requirement or as the primary cart access method. In this manual, if the cart has been configured to operate with a bar code reader, magstripe reader, proximity card reader, or other type of secondary access device, the access procedure is the same as the access card.



Access Code-You can configure your cart user codes two ways: General and Specific. o

General configuration means that your cart is configured for use with one access code. Therefore, if more than one user is accessing the cart using the code, you cannot track individual activity.

Specific configuration means that your cart is configured to have multiple access codes. Each user must be assigned a unique (Specific) access profile so that you can track individual user activity using the Event Recall functionality.

If you have the optional eNarc accessory, your Access Code configuration affects which NARC CODE settings can be used: o

If your Access Code is set to General, your NARC CODE setting must also be General.

If your Access Code is set to Specific, your NARC CODE setting can be set to either General or Specific depending on your needs.



Standard Host software-The Capsa Solutions Standard Host software package that enables authorized users to program the cart and to retrieve events, user profiles, and cart settings from the cart.



Cart Settings File-A file that is used with the Standard Host software. This file contains information about cart settings.



LCD-Liquid Crystal Display. The 20-character LCD at the front of the work surface that shows messages, date and time settings, and user instructions.



Log File-A file that is used with the Standard Host software. This file contains information about events that occurred on the cart. This file can be saved but not modified.



Master Code-A numeric code that enables an authorized administrator to program the cart or recall events.



Narcotic Code-A code that provides access to a locked eNarc narcotics drawer. Refer to Access Code above.



Override Code-A code assigned to the cart that bypasses alarms, timers, and relocking mechanisms.



Programming Mode-This mode enables an administrator to edit user access, edit cart settings, or recall events.



Read Cart-The Read Cart button displays in the Standard Host software user interface on the user file, cart settings file, or log file. This button enables an administrator to retrieve events, user profiles, and settings from the cart.

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1 Overview 

Recall Events-A cart feature that enables an administrator to track cart activity, including user access and relocking activity.



User #-A unique number that identifies the person using the cart. Unlike an access code, a User # cannot be modified after it is accepted.



User File-A file that is used with the Standard Host software. This file contains user profile information and can be modified.



Write Cart-The Write Cart button displays in the Standard Host software user interface on the user file and the cart settings file. This button enables an administrator to apply settings changes to the cart that were made while using the Standard Host software.

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2 Setting Up the Cart Overview Introduction The procedures in this chapter explain the tasks associated with unpacking and setting up your cart: 

Removing Your Cart From the Shipping Materials



Transporting and Storing Your Cart



Setting Up Your Cart

Removing Your Cart from the Shipping Materials Procedure When your cart arrives, complete the following procedure to inspect the cart and remove the cart from the packaging. 1. Read this chapter before unpacking the cart. 2. Check the shipping container for any damage (holes or crushed top). 3. Remove the straps from around the container. 4. Open the top of the container to inspect the product. 5. Lift the container from the shipping pallet and over the product. 6. Remove the plastic protective cover from the product. 7. Using two people, lift the cart from the packaging riser. Hold the cart by the base and support the sides as you lift it. Warning: The product is heavy. Do not lift the product from the packaging riser without assistance. Use proper lifting techniques when lifting heavy objects. 8. Inspect the cart again for shipping damage. Note: Some models may be shipped in more than one container. If so, follow the applicable steps for each container. Contact Capsa Solutions Customer Support if you identify any damage.

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Setting Up the Cart

Transporting and Storing Your Cart General The following list of general information must be followed to ensure proper operation of your cart: 

You must charge the batteries within 30 days of the shipping date.



Do not expose the cart to liquid or temperatures outside of –29–60°C (-20–140°F) or humidity outside of 10–95% RH non-condensing.



Do not transport, set, or store the cart outdoors where it can be exposed to weather.

Long-Term Unit Storage You must charge the batteries at least once every 30 days or as needed. Improper care may cause damage to the power system. For more information, contact Capsa Solutions Technical Support at 800-437-6643.

Setting Up Your Cart Initial Setup Procedure To set up your cart, complete the following procedure: 1. Install the computer on the cart using the instruction sheet shipped with the cart. 2. Plug the AC cord into a wall outlet to charge the battery properly before programming or deploying the cart to the facility floor.

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3 Using the Cart Overview Introduction The procedures in this chapter explain different parts of the cart and the tasks associated with your everyday use of the cart. This chapter contains the following topics: 

Opening the Rear Access Panel



Parts of the Cart



Powering Up the Cart



Cart Startup Messages



Access Rights



Accessing the Cart



Testing and Charging the Battery



Securing the Cart



Using the AutoLock Timer



Using eNarc Option



Using the Override Code



Using the Night Light



Maintenance

Opening the Rear Access Panel Introduction You will need to open the rear access panel door to access the power switch to turn the cart on and off and to access optional accessories, such as the internal wastebasket.

Procedure Complete the following procedure to open the cart’s rear access panel door. 1. Face the back of the cart and locate the round black button on the right side panel, in the center area. 2. Push the button. A spring releases the button outward so that it now works like a knob. 3. Turn the knob to the right. The door panel releases so that you can pull it open.

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Using the Cart

Parts of the Cart This section describes the different parts of the cart.

Power Switch The power switch is located at the bottom of the cart, inside the rear access panel. This on/off switch enables you to turn the cart and monitor on and off. Note: You can recharge the battery with the power switch in either the on or off position.

Power Switch

Back

Power Cord This cart is supplied with a hospital-grade power cord and is to be plugged into a hospital-grade receptacle. Grounding reliability can only be achieved when the equipment is plugged into such a receptacle. To remove AC power from this unit, unplug the cart from the outlet. Warning: If the grounding of the AC receptacle is compromised, do not insert the AC plug into the receptacle. Warning: If the hospital-grade cord is damaged, do not use the cord. Call Capsa Solutions Customer Support to order a replacement cord.

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Keypad Buttons and Functions This section describes the parts and functions of the cart keypad. The following diagram illustrates the keypad.

Keypad

Key

Cart Keypad and Keyhole 

Function/ESC-This button is recommended for administrator use only. It serves two purposes: o

Function: Enables an administrator to enter Programming mode, from which the administrator can program the cart or use the cart’s audit tracking feature. This button also enables a user with Override rights to enter Override mode.

ESC: In Programming mode, an administrator can use ESC to exit out of lists and subgroups.



Battery-This button enables you to test and display the amount of charge left in the cart’s battery.



Light-This button turns the optional night light on or off.



Secure-This button secures the cart’s locking system.



 (eNarc)-Initiates access to the optional Electronic Keyless Narcotic Storage (eNarc) drawer(s).



Clear-This button works like a backspace key on a computer keyboard. This button also resets the AutoLock timer.



Numbered Keypad-This keypad enables you to enter access codes and to accept or change cart settings. Some number keys also enable you to scroll when you are working in Recall Events mode: o

Use 5 and 8 on the keypad to scroll forward or backward, respectively, through the events in the subgroup one event at a time.

Use 2 and 0 on the keypad to scroll forward or backward through five events at a time.

Key Key-Enables you to access the drawers in the event of an electronic malfunction. To use this mechanical override, press the key in and turn it clockwise.

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