Hydrocollator SS, E-2, E-1 Operation Manual 22180 B

Hydrocollator® is a registered trademark of Chattanooga Group, Inc. HotPac™ is a trademark of Chattanooga Group, Inc.

TABLE OF CONTENTS Warranty... 2 Foreword... 3 Precautionary Instructions... 3 General Operating Instructions... 3 Indicators and Controls... 4 Installation... 4 Maintenance... 5 Troubleshooting... 6 Technical Specifications... 7 Parts Lists... 8

WARRANTY Chattanooga Group, Inc. ("Company") warrants that the Hydrocollator® Models E-1, E-2 and SS Heating Units ("Product") are free of defects in material and workmanship. This warranty shall remain in effect for one (1) year from the date of original consumer purchase of this Product and extends to any owner of the Product during the warranty period. If this Product fails to function during the one year warranty period because of defect in material or workmanship, the Company or the selling dealer will replace or repair this Product without charge within a period of 30 days from the date on which the defective Product is returned to the Company or the dealer. The Company or the dealer will ship the replacement or the repaired Product to the consumer's facility. All repairs must be performed by a service center authorized by the Company. Any modifications or repairs performed by unauthorized centers or groups will void this warranty. To participate in warranty coverage, this Product's warranty registration card (included with Product) must be filled out and returned to the Company. by the original owner within ten business days of purchase.

This Warranty Does Not Cover 1. Replacement parts or labor furnished by anyone other than the Company, the dealer or an approved Company service agent. 2. Defects or damage caused by labor furnished by someone other than Company, the dealer or an approved Company service agent. 3. Any malfunction or failure in the Product while it is in the possession of the owner during the warranty period if the malfunction or failure is not caused by a defect in material or workmanship, or if the malfunction or failure is caused by unreasonable use, including the failure to provide reasonable and necessary maintenance.

Company Shall Not Be Liable for Incidental or Consequential Damages to Property or Business Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. TO OBTAIN SERVICE from Company or the selling dealer under this warranty, the owner must do or abide by the following: 1. A written claim must be made within the warranty period to the Company or the selling dealer. If the claim is made to the Company, written claim should be sent to: 4717 Adams Road P.O. Box 489 Hixson, TN 37343 Phone: (800) 592-7329 USA (423) 870-2281 (423) 870-7200 International 2. The Product must be returned to the Company or the selling dealer by the owner. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. The Company does not authorize any person or representative to create for it any other obligation or liability in connection with the sale of the Product. Any representation or agreement not contained in the warranty shall be void and of no effect.

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FOREWORD This manual has been written for the owners and operators of the Hydrocollator SS, E-2 and E-1 Master Heating Units. It contains general instructions on operation, precautions, maintenance and parts information. In order to maximize use, efficiency and the life of your Hydrocollator SS, E-2 and E-1 Master Heating Units, please read this manual thoroughly and and follow all instructions prior to operating the unit. Specifications put forth in this manual were in effect at the time of publication. However, owing to Chattanooga Group's policy of continual improvement, changes to these specifications may be made at any time without obligation on the part of Chattanooga Group, Inc.

PRECAUTIONARY INSTRUCTIONS 1. CAUTION: Read, understand and practice the precautionary and operating instructions. Know the limitations associated with the Hydrocollator SS, E-2 and E-1 Master Heating Units. Observe the cautionary and operational decals installed on the unit. 2. CAUTION: The thermostat is extremely sensitive and the slightest adjustment will alter the temperature several degrees. The recommended operating temperature is 160° F to 166° F (71° to 74°C). The temperature of the water should be checked with a thermometer after every adjustment, before using the HotPacs. Always allow sufficient time for the water temperature to stabilize. 3. CAUTION: ALWAYS keep the water level over the top of the HotPacs to avoid burning or scorching of the packs. 4. CAUTION: NEVER allow the HotPacs to dry after use. 5. CAUTION: Check water level daily as it has a natural loss due to evaporation. 6. CAUTION: NEVER adjust the thermostat too high. The thermostat is extremely sensitive to the slightest adjustment. 7. CAUTION: Clean the tank periodically as described in the maintenance portion of this manual. 8. CAUTION: ALWAYS replace Hydrocollator HotPacs as soon as they show signs of wear. 9. CAUTION: If the unit is to be left unattended for a period of time, unplug, remove the packs, empty the water and clean the tank. 10. CAUTION: Hydrocollator may tip over if product is moved while filled with water. It is best to unplug the Hydrocollator from the power source and allow hot water inside to cool to room temperature before moving. If this is not possible, take extreme caution when moving product with hot water inside. Tipping over could result in a burn to the user or others. DO NOT pull toward you while moving. 11. CAUTION: ALWAYS use factory authorized replacement parts. 12. CAUTION: ALWAYS destroy and replace HotPacs which are exposed to contamination. 13. WARNING: Grounding the Hydrocollator SS, E-2 and E-1 Master Heating Unit: Make certain the unit is electrically grounded by plugging into a hospital grade electrical outlet with a ground terminal receptacle (U-ground outlet), 120 VAC only. Follow the National Electrical Code. 14. WARNING: The water temperature in the Hydrocollator is approximately 160° F (71° C), and the water scalding temperature is approximately 120° F (49° C).

GENERAL OPERATING INSTRUCTIONS The Hydrocollator is simple and easy to operate. The controls are located in the rear, near the bottom of the unit. The thermostat controls the temperature of the water. It is located near the bottom of the unit on the control panel. It has been tested and preset at the factory to normal operating temperature. If further adjustment is necessary, it can be easily accomplished by turning the adjusting screw located on the thermostat. Turning the outer screw counterclockwise lowers the temperature, while turning it clockwise raises it.

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NOTE: Do not turn the inner stem. The Hydrocollator units operate through the use of a hydraulic capillary-type thermostat and can be left plugged in and turned "ON" to provide a ready supply of heated HotPacs™. The HotPac rack is adjustable and accommodates different sizes and types of packs. SS Unit – Holds eight Standard Size packs. Special rack holds two Neck Contour packs. E-2 Unit – Adjustment is accomplished by inserting the hanging platform. The E-2 unit comes complete with two oversize, three Standard Size packs and one Neck Contour pack. E-1 Unit – Adjustment is accomplished by placing the rack insert in or leaving the insert out. With the insert in, the rack accommodates four Standard Size packs.

INDICATORS AND CONTROLS GREEN LAMP (220/240 volt units), when illuminated, indicates that main power is connected, the switch is ON and unit is operating. RED LAMP (if applicable), when illuminated, warns of an overheat/low water condition. Action is necessary to rectify the condition. IMPORTANT: Some models are fitted with a thermal cut-out thermostat which acts as a “Non selfresetting” thermal cut-out. In the unlikely event of a fault condition occurring, this device is designed to open the power circuit between 180°F to 185°F (82°C to 85°C). It is NOT possible to alter its operating range. The operation of the unit may be restored by depressing the red button after the water/element temperatures have been allowed to cool. If the fault condition persists, please contact Chattanooga Group, Inc. or an authorized agent. EXPLANATION OF SYMBOLS ATTENTION: Consult accompanying documents

Type B equipment. Denotes the degree of protection against electric shock, particularly regarding allowable leakage currents and the reliability of the protective earth connection.

DANGER: Risk of explosion if used in the presence of flammable anesthetics.

INSTALLATION Remove all of the contents inside the Hydrocollator and then replace the wire rack. Make certain the drain valve is closed before filling the tank with water. The tank should be approximately 3/4 full with packs removed. The tank may be filled from any standard type faucet. Check the voltage rating on the serial decal plate which is located on the back of the unit. To turn the unit on, simply plug the unit into a 120 Volt~, 60 Hz outlet or a 220-240 Volt~, 50-60Hz outlet as indicated on the decal plate. To turn the unit off, simply unplug from mains power supply. DO NOT attempt to use direct current. Follow the procedures indicated in the Precautionary Instructions. DO NOT attempt to use the unit if it is not properly grounded.

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MAINTENANCE Care and Cleaning The Hydrocollator is equipped with an immersion type heating element and a hydraulic capillary type thermostat which evenly maintains the HotPac temperature in the water and provides a ready supply of heated packs. It is critical to maintain the water level over the top of the HotPac to avoid damage to the heating element, the stainless steel, or the HotPac. Water is constantly lost during operation due to evaporation. Therefore, it is essential that water be added daily. The tank should also be drained and cleaned systematically, at a minimum every two (2) weeks. Always unplug the unit from its electrical service when emptying or cleaning the unit. Drain Unit by the drain valve located at the bottom rear of the unit. Either move the unit to a floor drain or attach the extension hose to it when draining. CAUTION! Hydrocollator may tip over if product is moved while filled with water. It is best to unplug the Hydrocollator from the power source and allow hot water inside to cool to room temperature before moving. If this is not possible, take extreme caution when moving the product with hot water inside. Tipping over could result in a burn to the user or others. DO NOT pull unit toward you while moving. Your Hydrocollator Heating Unit is made of high quality stainless steel that should last a lifetime. That is Stainless not Stainproof steel. You must properly care for your Hydrocollator Heating Unit if you wish for it to last a lifetime. And it will.

Follow these simple steps to ensure that your Hydrocollator Heating Unit lasts and lasts. 1. Chlorine means death to stainless steel. No bleach or any cleaner with high chlorine content. 2. Clean it regularly if you want it to last for years. NOTE: Failure to maintain your equipment (including regular cleaning) will void your warranty. 3. Fill it daily with water. Water is constantly lost during operation due to evaporation. 4. Chlorine in regular tap water may be present in high enough concentrations to damage your unit by causing rust. If you suspect high levels of chlorine in your Hydrocollator Heating Unit, we recommend the addition of a dechlorinator. 5. Certain additives (such as herbal teas, essential oils, etc.) will damage the components of the heating unit including the stainless steel. The Hydrocollator Heating Unit was designed to heat water and HotPacs only. To avoid potential for rusting. 1. Do not use bleach or cleaners with high chloride content. 2. Do not use paper clips, safety pins staples coat hangers, etc., in or on the unit. 3. Do not clean the unit with steel wool or a carbon steel brush. 4. Do not use abrasive cleaners which tend to disturb the grain in the finish. 5. Water level is critical: Add water daily and keep it full. 6. Do regular cleaning and draining of the tank (every two weeks). 7. Remove all deposits from interior surfaces and parts (including heating element). The deposits are concentrations of chlorine that allow rusting to begin. If allowed to accumulate on the heating element, these deposits will lower the efficiency of the element and increase the power consumption of the unit. 8. If you suspect that you have “hard water”, you may need to change your water more frequently. Salt deposits are an indication of hard water that will eventually cause rust. Cleaning Tips 1. The interior of the unit should be scoured, usually every two weeks, using a low abrasive bathroom cleaner. Check for low or no chlorine content in your cleaner and make sure that the residue is thoroughly rinsed away with water.

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2. A strong solution of vinegar and water will usually dissolve away deposits, which then must be thoroughly rinsed away. 3. To maintain the high luster of the stainless steel exterior, use Hydrocollator Stainless Steel Cleaner and Polish.

Care of HotPacs™ ALWAYS return the Hydrocollator HotPac to the hot water of the heating unit after each treatment. There it is heated, kept clean and ready for immediate use. The HotPac may be boiled; however, this hastens the deterioration of the pack. The pack may also be cleaned by scrubbing the pack with soap and water. The simplified method of keeping the pack clean is to keep it immersed in water. The Hydrocollator HotPac, under constant daily use, should have a useful life of at least one year. When the pack begins to wear out, the filler oozes and leaks through the fabric of the cloth and sections of the pack appear to be loose and empty and will not retain heat properly. The pack should be replaced when it reaches this state. Original replacement Hydrocollator HotPacs may be ordered from an authorized Chattanooga Group, Inc. dealer. NOTE: If HotPacs are to be stored for extended periods, they may be placed - while wet - in plastic bags and stored in a freezer.

TROUBLESHOOTING The following is a solutions guide to minor performance problems. Only qualified personnel should service all other equipment problems. PROBLEM

POSSIBLE CAUSE

Unit Plugged In, Water Doesn’t Get Hot

1. Breaker for electric circuit off. 2. Thermostat not functioning. 3. Heating element burned out.

1. Turn breaker ON. 2. Replace thermostat. 3. Replace element.

Cloudiness of Water

1. Filler from packs is seeping 2. Too long a period between cleanings.

1. Replace packs. 2. Drain and clean.

Packs Too Hot

1. Thermostat set too high. 2. Thermostat failure.

1. Adjust thermostat. 2. Replace thermostat.

Packs Too Cool

1. Thermostat set too low. 2. Thermostat failure.

1. Adjust thermostat. 2. Replace thermostat.

Unit Boils

1. Thermostat failure.

1. Replace thermostat.

Rust

1. Contact with ferrous metal.

1. Remove the ferrous metal item from the unit - usually a staple, paper clip, safety pin, etc., and clean thoroughly.

2. Deposits on inside of tank.

2. Thoroughly clean tank and remove all deposits.

3. Too much chlorine in water.

3. Clean tank and rinse thoroughly. Add dechlorinator if local water has high chlorine content.

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POSSIBLE SOLUTION

TECHNICAL SPECIFICATIONS SS Model Technical Specifications Power Supply Rated Frequency Power Consumption Tank Capacity Temperature Range Thermal Cut-out Temp Accuracy Heating Up Time Cool Down Time Safety Class Safety Tests Dimensions Weight

110-120V~, 220-240V~ 50/60Hz 1000 W 31.64 Liters 71° - 74°C 82° - 85°C +/- 10% Time to 70°C - 3 Hours Time from 70°C - 2 Hours Type B UL, cUL, CE 49.53 cm (H) x 44.45 cm (L) x 39.37 cm (W) 22.39 kg

Standard accessories Includes eight standard size HotPacs.

E-2 Model Technical Specifications Power Supply 110-120V~, 220-240V~ Rated Frequency 50/60Hz Power Consumption 1000 W Tank Capacity 43.23 Liters Temperature Range 71° - 74°C Thermal Cut-Out Temp 82° - 85°C Accuracy +/- 10% Heat Up Time Time to 70°C - 4 Hours Cool Down Time Time from 70°C - 2 Hours Safety Class Type B Safety Tests UL, cUL, CE Dimensions 54.61 cm (H) x 36.83 cm (L) x 31.75 cm (W) Weight 13.43 kg Standard accessories Includes two (2) oversize HotPacs, three (3) standard size HotPacs and 1 Neck Contour Pack.

E-1 Model Technical Specifications Power Supply 110-120V~, 220-240V~ Rated Frequency 50/60Hz Power Consumption 1000 W Tank Capacity 15.44 Liters Temperature Range 71° - 74°C Thermal Cut-out Temp 82° - 85°C Accuracy +/- 10% Heating Up Time Time to 70°C - 2 Hours Cool Down Time Time from 70°C - 1 Hour Safety Class Type B Safety Tests UL, cUL, CE Dimensions 40.64 cm (H) x 33.02 cm (L) x 22.89 cm (W) Weight 7.09 kg Standard accessories Includes four (4) standard size HotPacs.

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Parts List Model SS 120 VOLT – Standard (Cat. No. – 2202 w/packs, 2204 w/o packs)

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18. 19. 20.

10630 10631 22148 20568 23406 22232 21882 21635 22219 20513 22223 21031 21373 21288 21289 21023 23381 21053 21737 22231

Element, Heating, 1000W... 1 Thermostat, Hydraulic... 1 Lamp, Pilot Light... 1 Cordset, 16-3, Hospital Grade... 1 Switch, Toggle... 1 Rack, Wire... 1 Water Thief... 1 Hose, Nylon 5/8 x 4, Coupled M-F... 1 Lid, Assembly, w/ Handle... 1 Handle, Lid, Finished... 1 Cover, Junction Box... 1 Harness, Wiring... 1 Valve, Boiler Drain, 1/2 I.D. Chrome... 1 Drain, Copper, Part A... 1 Drain, Copper, Part B... 1 Bracket, Bulb Thermostat... 1 Tank, Replacement, w/Drain... 1 Insert, For Neck Contour Packs...1 Lid, Rod Nut...2 Lid, Rod...1

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Parts List Model SS 220/240 VOLT – Low-Water (Cat. No. – 2207 w/packs, 2209 w/o packs)

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 18. 19. 20. 21.

22245 10631 22146 23406 22232 21882 21635 22219 20513 22223 21288 21289 61579 21373 20031 74723 20548 72734 72733 71772 23385 21053 21737 22231 22147

Element, Heating, 1000W... 1 Thermostat, Hydraulic... 1 Lamp, Green, Lens... 1 Cordset (Country Specific)... 1 Switch, Toggle... 1 Rack, Wire... 1 Water Thief... 1 Hose, Nylon 5/8 x 4, Coupled M-F... 1 Lid, Assembly, w/ Handle... 1 Handle, Lid, Finished... 1 Cover, Junction Box... 1 Drain, Copper, Part A... 1 Drain, Copper, Part B... 1 Harness, Wiring... 1 Valve, Boiler Drain, 1/2 I.D. Chrome... 1 Bracket, Bulb Thermostat... 1 Receptacle, Power... 1 Thermostat, Low-Water... 1 Holder, Fuse... 2 Carrier, Fuse... 2 Fuse, Anti-Surge, 6.3 Amp... 2 Tank, Replacement, w/Drain... 1 Insert, For Neck Contour Packs...1 Lid, Rod Nut...2 Lid, Rod...1 Lamp, Red Lens...1

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Parts List Model E-1 120 VOLT Standard (Cat. No. – 2102 w/packs, 2104 w/o packs)

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17

10630 10631 22148 20568 23406 21062 21053 21025 21994 21004 21005 21031 21023 22668 60072 21027 21737

Element, Heating, 1000W... 1 Thermostat, Hydraulic... 1 Lamp, Pilot Light... 1 Cordset, 16-3, Hospital Grade... 1 Switch, Toggle... 1 Rack, Wire... 1 NCP Insert, Stainless Steel, Accommodates Neck Contour Packs... 1 Knob, Lid... 1 Handle, Side, Set of Two... 1 Lid, w/o Knob... 1 Cover, Junction Box, 8 x 10-3/8... 1 Harness, Wiring... 1 Bracket, Bulb Thermostat... 1 Hinge, Rod... 1 Heyco Strain Relief... 1 Washer, Nylon... 4 Nut, Hinge Rod... 2

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Parts List Model E-1 220/240 VOLT – Lo-Water (Cat. No. – 2107 w/packs, 2109 w/o packs)

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22

22245 10631 20548 22146 22147 23406 21062 21053 21025 21994 21004 21005 61579 20031 22668 74723 72734 72733 71772 21027 21737

Element, Heating, 1000W... 1 Thermostat, Hydraulic... 1 Thermostat, Low Water... 1 Lamp, Green, Lens... 1 Lamp, Red, Lens... 1 Cordset (Country Specific)... 1 Switch, Toggle... 1 Rack, Wire... 1 NCP Insert, Stainless Steel, Accommodatea Neck Contour packs... 1 Knob, Lid... 1 Handle, Side, Set of Two... 1 Lid, w/o Knob... 1 Cover, Junction Box, 8 x 10-3/8... 1 Harness, Wiring... 1 Bracket, Bulb Thermostat... 1 Hinge, Rod... 1 Receptacle, Power... 1 Holder, Fuse... 2 Carrier, Fuse... 2 Fuse, Anti-Surge, 6.3 Amp... 2 Washer, Nylon... 4 Nut, Hinge Rod... 2

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Parts List Model E-2 120 VOLT – Standard (Cat. No. – 2802 w/packs, 2804 w/o packs)

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19.

10630 10631 22148 20568 23406 22259 21882 21635 21053 23457 20512 21012 23460 21031 21373 21288 21023 60072 90796

Element, Heating, 1000W... 1 Thermostat, Hydraulic... 1 Lamp, Pilot Light... 1 Cordset, 16-3, Hospital Grade... 1 Switch, Toggle... 1 Rack, Wire... 1 Water Thief... 1 Hose, Nylon 5/8 x 4, Coupled M-F... 1 NCP Insert, Stainless Steel, Accommodates Neck Contour Packs... 1 Lid, w/o Handle E-2... 1 Lid Handle... 1 Switch Plate... 1 Cover, Junction Box... 1 Harness, Wiring... 1 Valve, Boiler Drain, 1/2 I.D. Chrome... 1 Drain, Copper... 1 Bracket, Bulb Thermostat... 1 Heyco Strain Relief... 1 Lid, Rod...1

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Parts List Model E-2 220/240 VOLT – Low-Water (Cat. No. – 2806 w/packs, 2808 w/o packs)

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23.

22245 10631 22146 22147 23406 22259 21635 21053 23457 20512 23460 61579 21373 21288 20031 74723 20548 21882 72734 72733 71772 90796

Element, Heating, 1000W... 1 Thermostat, Hydraulic... 1 Lamp, Green, Lens... 1 Lamp, Red, Lens... 1 Cordset (Country Specific)... 1 Switch, Toggle... 1 Rack, Wire... 1 Hose, Nylon 5/8 x 4, Coupled M-F... 1 NCP Insert, Stainless Steel, Accommodates Neck Contour Packs... 1 Lid, w/o Handle... 1 Lid Handle... 1 Cover, Junction Box... 1 Harness, Wiring... 1 Valve, Boiler Drain, 1/2 I.D. Chrome... 1 Drain, Copper... 1 Bracket, Bulb Thermostat... 1 Receptacle, Power... 1 Thermostat, Low-Water... 1 Water Thief... 2 Holder, Fuse... 2 Carrier, Fuse... 2 Fuse, Anti-Surge, 6.3 Amp... 2 Lid, Rod...1

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ISO 9001 CERTIFIED

4717 Adams Road P.O. Box 489 Hixson, TN 37343 1.423.870.2281 U.S.A. 1.423.870.7200 International 1.423.870.2046 Fax www.chattgroup.com

© 2000 Chattanooga Group, Inc.

22180 B