VENAFLOW Elite Patient Instructions Guide

Warnings and Precautions 1.

Use only as prescribed by healthcare provider.

2.

Read the Operator’s Manual prior to using the device in order to ensure safe and effective operation of the VenaFlow Elite device.

3.

Do not walk with calf cuffs or foot cuffs on.

4.

If you experience pain, swelling, sensation changes or any unusual reactions while using this device, consult your healthcare provider immediately.

5.

Do not disassemble the device.

6.

Keep the VenaFlow Elite pump away from liquids and food.

7.

Do not use device while bathing.

8.

Do not allow access to children or animals.

9.

Use only in areas that have normal ventilation.

10. The VenaFlow Elite cuffs should be used by you only in order to maintain personal hygiene. 11. Cuffs used in combination with warming devices (i.e. electric blankets, heating pads) may cause skin irritation. Check your skin regularly. 12. If you are not capable of applying VenaFlow Elite system, assistance is needed. 13. If you currently have any chronic wounds or numbness in your legs or feet, make sure you discuss this with your healthcare provider. Check your skin regularly while using this device.

2 | Patient Instruction Guide | Help Center: 800-862-2343

Device Set up 1. Plug in power cord to electrical outlet.

2. Connect tubing to the side of the pump as shown. Make sure the connectors “click” to lock securely.

3. Connect the other end of the tubing to each cuff. Make sure the connectors “click” to lock securely. Always connect both cuffs to prevent alarms or leaks.

4. Make sure the pump is still turned off before wrapping the cuffs to your leg.

Help Center: 800-862-2343 | Patient Instruction Guide }

3

Calf cuff application • Wrap the cuff around the calf and secure the Velcro to hold it in place. • Make sure tubing comes out the bottom, towards your foot. Wrap it on snugly, but not tight. • The aircell is usually in the back, but it can be put on any side that is most comfortable. • Never walk around with the cuff on.

Velcro Aircell is usually at back but can be placed where most comfortable Velcro Velcro

Tube faces down towards foot

Turning the device on • Press the green power button to turn on the device.

4 | Patient Instruction Guide | Help Center: 800-862-2343

Apply to both legs. (Unless otherwise directed by your healthcare provider)

Using The Device Turn the device on 1. Don’t be startled. The device will make a “poof” sound and quickly squeeze your leg. This is normal. 2. The first thing that happens is the device detects the type of cuffs that are attached. This takes less than 1 minute and it is normal. 3. Place the VenaFlow Elite pump on a stable, flat surface. Do not cover with a blanket. 4. Handle can be used as a hanger. If preferred, hang from a secure surface within your reach.

Pump Alarms What to do if the Pump Alarms • Alarm is a Flashing Red light and a buzzer • Don’t worry, alarm is there to insure your pump is working and applied correctly.

LEG ALARM: • First press the power button (below the flashing red light) to silence the alarm sound. • Then make sure 2 leg symbols are showing on the screen and that both cuffs are connected to the device. • That should correct the current alarm.

CHECK TUBES ALARM: • First press the power button (below the flashing red light) to silence the alarm sound. • Check to see that all the connectors are clicked closed. • Then check the tubes and aircells for holes or kinks. • If damage is found or the alarm will not clear, call 800-862-2343 and request a replacement for the damaged item.

CALL FOR SERVICE ALARM: • Press the power button twice (once to silence the alarm and once to turn the pump off). • Once you are sure the pump is completely off, turn it on again to see if the same alarm occurs. • This may take up to 5 minutes. • If CALL FOR SERVICE does not go way, call 800-862-2343 to get a replacement. Do not try to fix the device. Follow the return instructions enclosed. Shipping labels are provided. Help Center: 800-862-2343 | Patient Instruction Guide }

5

Frequently Asked Questions 1. Question: When I turn on the device, it says 5. Question: What if I have a complaint “detecting cuffs”. What does that mean? Is regarding my experience with the device or there something wrong with the device? about the device itself ? Answer: This is normal and occurs on Answer: Call 800-862-2343 every device. It simply means the system is detecting which kind of cuff is attached to it 6. Question: I lost all the paperwork that came so that it can apply the appropriate pressure. in the case. How can I get replacements? After one minute the detecting cycle Answer: Call 800-862-2343 to get completes and the standard operating screen replacements emailed or mailed to you. will be displayed. 7. Question: I don’t remember how long I’m 2. Question: The screen on my device says, supposed to use this device. Do you have “Check Tubes”. What do I do? a record of when I’m supposed to send the Answer: Visually check the tubing for a hole device back? or kink. If there doesn’t appear to be any Answer: Call 800-328-2536 ext 7308. The visible damage, check the inside of the sleeve Patient Care Services representative would for a tear in the aircell or tubing. If damage be happy to look up your paperwork and is found, call 800-862-2343 and request a provide you the information you need. replacement for the damaged item. If that still doesn’t resolve the problem, call and 8. Question: I spilled something on my cuffs, request a replacement pump and follow tubing or pump. Can I clean the device? instructions to return the faulty device. Answer: The device, tubing and cuffs can be wiped down with a mild soap solution or 3. Question: The screen on my device says, disinfectant wipes. Do not submerge any “Leg alarm”. of these in any liquid. Cuffs must be air Answer: Press the “reset” button which is the dried only. same as the power button. Wait through the “detecting cuffs” cycle. Check to make sure 9. Question: I need to return my device earlier two leg icons appear on the screen and that than expected. both cuffs are securely attached to the tubing Answer: Follow the return instructions and to the device. That should discontinue provided inside the black case. Shipping any leg alarms in the future. labels are also enclosed. Please ensure that you have completed the physician’s orders for 4. Question: The screen on my device says, how long to use the device or get permission “Call For Service” from your physician to send the device back Answer: Power off and turn on again and at a sooner date than instructed. see if the same alarm occurs again within 5 minutes. If so, there is an internal fault 10. Question: Do I have to wear this device? and the device needs to be returned and Answer: It is very important to your health investigated. Call 800-862-2343 to get a and safety to follow your physician’s replacement. Follow instructions enclosed in instructions for using this device. Refer to the black case to return the device. Shipping the patient guide titled “How You Can Help labels are provided. Prevent Life Threatening Blood Clots” for more information.

6 | Patient Instruction Guide | Help Center: 800-862-2343

Frequently Asked Questions 11. Question: I only have a 2-prong outlet and this is a 3-prong plug. Can I use an adapter? Answer: Yes, you can use an adapter - a safety agency certified adapter is preferred. 12. Question: Can I hang this device on the back of a chair or any other furniture in my house? Answer: Yes, as long as you press the bed hanger release and ratchet it back to secure in place, it should fit on most chairs, etc. 13. Question: The cuff is too big for my leg. What do I do? Answer: You may fold the material under before wrapping it around your leg to achieve the desired fit. 14. Question: The cuff is too small for my leg. What do I do? Answer: Call 800-862-2343 and request part number 3043. 15. Question: Can I just wear one cuff and not the other? Answer: It is better to have both cuffs pumping, but with the permission of your doctor, you may apply just one cuff. If you apply just one cuff, make sure you still have both cuffs hooked up to the device to avoid any alarms. 16. Question: Can I turn it off when I sleep? Answer: You need to follow your physician’s instructions on how long and when to wear the device. 17. Question: I’m having unusual sensations when using device. What should I should? Answer: Contact your healthcare provider immediately.

Help Center: 800-862-2343 | Patient Instruction Guide }

7

DJO, LLC I A DJO Global Company T 800.336.6569 D 760.727.1280 F 800.936.6569 1430 Decision Street I Vista, CA 92081-8553 I U.S.A. DJOglobal.com

©2012 DJO, LLC

00-0000 Rev