Service Manual
352 Pages
![P R E L I M I N A R Y Table of Contents CHAPTER 1: Introduction Overview... 1 - 1 Purpose of Chapter 1... 1 - 1 Service Manual Overview... Contents in this Service Manual... Typical Users of the Basic Service Manual... Venue Go™ Models Covered in this Manual... Product Description... 1-2 1-2 1-2 1-3 1-4 Important Conventions... 1 - 5 Conventions Used in this Manual... 1 - 5 Standard Hazard Icons... 1 - 6 Safety Considerations... 1 - 8 Introduction... 1 - 8 Human Safety... 1 - 8 Mechanical Safety... 1 - 11 Electrical Safety... 1 - 13 Venue Go™ Battery Safety... 1 - 16 Patient Data Safety... 1 - 16 Dangerous Procedure Warnings... 1 - 17 Lockout/Tagout (LOTO) Requirements... 1 - 18 Product Labels and Icons... Universal Product Labels... Label Descriptions... Venue Go™ Cart Labels Location... 1 - 19 1 - 19 1 - 21 1 - 26 Returning/Shipping Probes and Repair Parts... 1 - 27 Electromagnetic compatibility (EMC)... What is EMC?... Compliance... Electrostatic Discharge (ESD) Prevention... Table of Contents 1 - 28 1 - 28 1 - 28 1 - 29 xvii](https://images.bioclinicalservices.com.au/x02tm3qj619a0yoewdncx2qjpybh/320w/GE%20Healthcare%20-%205850826-100%20-%20Venue%20Go%20R3%20Service%20Manual%20Rev%206.png)
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P R E L I M I N A R Y
Technical Publication
Venue Go R3 Service Manual Direction Number: 5850826-100 Revision: 6
Operating Documentation
©2022 General Electric Company.
24.APR.2022 GEHC_FRNT_CVR.FM
P R E L I M I N A R Y
© 2022 General Electric Company. Manufacturer: GE Medical Systems Ultrasound & Primary Care Diagnostic LLC 9900 Innovation Drive Wauwatosa, WI 53226 USA
24.APR.2022 GEHC_FRNT_CVR.FM
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Important Precautions TRANSLATION POLICY
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DAMAGE IN TRANSPORTATION All packages should be closely examined at time of delivery. If damage is apparent write “Damage In Shipment” on ALL copies of the freight or express bill BEFORE delivery is accepted or “signed for” by a GE representative or hospital receiving agent. Whether noted or concealed, damage MUST be reported to the carrier immediately upon discovery, or in any event, within 14 days after receipt, and the contents and containers held for inspection by the carrier. A transportation company will not pay a claim for damage if an inspection is not requested within this 14 day period.
CERTIFIED ELECTRICAL CONTRACTOR STATEMENT - FOR USA ONLY All electrical Installations that are preliminary to positioning of the equipment at the site prepared for the equipment shall be performed by licensed electrical contractors. Other connections between pieces of electrical equipment, calibrations and testing shall be performed by qualified GE personnel. In performing all electrical work on these products, GE will use its own specially trained field engineers. All of GE’s electrical work on these products will comply with the requirements of the applicable electrical codes. The purchaser of GE equipment shall only utilize qualified personnel (i.e., GE’s field engineers, personnel of third-party service companies with equivalent training, or licensed electricians) to perform electrical servicing on the equipment.
OMISSIONS & ERRORS If there are any omissions, errors or suggestions for improving this documentation, please contact the GE Global Documentation Group with specific information listing the system type, manual title, part number or direction number, revision number, page number and suggestion details. Mail the information to: Service Documentation, GE Medical Systems Ultrasound & Primary Care Diagnostics LLC 9900 Innovation Drive Wauwatosa, WI 53226 USA GE employees should use TrackWise to report service documentation issues. These issues will then be in the internal problem reporting tool and communicated to the writer.
SERVICE SAFETY CONSIDERATIONS DANGER
DANGEROUS VOLTAGES, CAPABLE OF CAUSING DEATH, ARE PRESENT IN THIS EQUIPMENT. USE EXTREME CAUTION WHEN HANDLING, TESTING AND ADJUSTING.
WARNING Use all Personal Protection Equipment (PPE) such as gloves, safety shoes, safety
glasses, and kneeling pad, to reduce the risk of injury.
For a complete review of all safety requirements, see the Chapter 1 Safety Considerations section in the Service Manual.
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LEGAL NOTES The contents of this publication may not be copied or duplicated in any form, in whole or in part, without prior written permission of GE. GE makes no representations or warranties with respect to the information herein. In addition, the information is subject to change without notice. Every precaution has been taken in the preparation of this document. Nevertheless, GE assumes no responsibility for errors, omissions, or any damages, including special or consequential, resulting from the use of this information. GE will issue updates to this information periodically, as needed. If there are any questions regarding the information contained in this manual, please contact your GE Representative.'
TRADEMARKS All products and their name brands are trademarks of their respective holders.
COPYRIGHTS ©by General Electric Company Inc. All Rights Reserved.
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Revision History Revision
Date
Reason for change
Doc ID
Doc Revision
11 April 2022
Added R3.3 SW DOK.Removed neonatal ECG leads spare part, Added new 256GB SSD spare part
8
1
09 April 2020
Initial Release
1
2
30 September 2020
Updated universal label Added 3 probes and ECG parts
2
3
23 December 2020
Added Caution for disconnecting all power sources before servicing the system
3
4
8 March 2021
Revised the list of supported models
4
23 June 2021
Added Simple cart label Added new spare parts Added simple cart tilt replacement procedure Added UPS information
19 July 2021
Added battery spare part Added pediatric ECG spare part kits
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6
11 April 2022
DOC2387647
5
6
Added R3.3 SW DOK.Removed neonatal ECG leads spare part, Added new 256GB SSD spare part
7
List of Effected Pages (LOEP)
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Pages
Revision
Pages
Revision
Pages
Revision
9-14
Added SW 3.3 DOK
9-12
Removed pediatric ECG spare parts
9-14
Added 256GB SSD
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Table of Contents CHAPTER 1: Introduction Overview... 1 - 1 Purpose of Chapter 1... 1 - 1 Service Manual Overview... Contents in this Service Manual... Typical Users of the Basic Service Manual... Venue Go™ Models Covered in this Manual... Product Description...
1-2 1-2 1-2 1-3 1-4
Important Conventions... 1 - 5 Conventions Used in this Manual... 1 - 5 Standard Hazard Icons... 1 - 6 Safety Considerations... 1 - 8 Introduction... 1 - 8 Human Safety... 1 - 8 Mechanical Safety... 1 - 11 Electrical Safety... 1 - 13 Venue Go™ Battery Safety... 1 - 16 Patient Data Safety... 1 - 16 Dangerous Procedure Warnings... 1 - 17 Lockout/Tagout (LOTO) Requirements... 1 - 18 Product Labels and Icons... Universal Product Labels... Label Descriptions... Venue Go™ Cart Labels Location...
1 - 19 1 - 19 1 - 21 1 - 26
Returning/Shipping Probes and Repair Parts... 1 - 27 Electromagnetic compatibility (EMC)... What is EMC?... Compliance... Electrostatic Discharge (ESD) Prevention... Table of Contents
1 - 28 1 - 28 1 - 28 1 - 29 xvii
P R E L I M I N A R Y General Caution... 1 - 29 Customer Assistance... 1 - 30 Contact Information... 1 - 30
CHAPTER 2: Site Preparations Overview...2 - 1 Purpose of Chapter 2... 2 - 1 Console Requirements...2 - 2 Unit Environmental Requirements... 2 - 2 Cooling Requirements... 2 - 2 Lighting Requirements... 2 - 2 Time and Manpower Requirements... 2 - 2 Electrical Requirements... 2 - 3 EMI Limitations... 2 - 4 EMI Prevention/Abatement... 2 - 5 Probe Environmental Requirements... 2 - 5 Time and Manpower Requirements... 2 - 6 Facility Needs...2 - 7 Purchaser Responsibilities... 2 - 7 Required Facility Needs... 2 - 8 Networking Pre-Installation Requirements... 2 - 11 Connectivity Installation Worksheet...2 - 12
CHAPTER 3: System Setup Overview...3 - 1 Purpose of Chapter 3... 3 - 1 Setup Reminders...3 - 2 Average Setup Time... 3 - 2 Setup Warnings... 3 - 2 Safety Reminders... 3 - 3 Receiving and Unpacking the Equipment...3 - 4 Table of Contents
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P R E L I M I N A R Y Warnings for Receiving and Unpacking the Equipment... 3 - 4 Overview... 3 - 4 Unpacking Venue Go™ System... 3 - 5 Unpacking Venue Go™ Cart... 3 - 7 Physical Inspection... 3 - 10 EMI Protection... 3 - 10 Preparing for Setup... 3 - 11 Verifying Customer Order... 3 - 11 Physical Inspection... 3 - 11 Component Inspection... 3 - 11 Completing the Setup...3 - 16 Purpose of this Section... 3 - 16 System Specifications... 3 - 16 Electrical Specifications... 3 - 17 Connections on the I/O Rear Panel... 3 - 17 Connecting Probes... 3 - 18 Power on/Boot up... 3 - 20 Power Shut Down... 3 - 20 Complete Power Down... 3 - 20 Configuration...3 - 21 Purpose of this Section... 3 - 21 Venue Go™ Configuration... 3 - 21 Service Screen Setup... 3 - 33 Optional Peripherals/Peripheral Connection... 3 - 35 Software Options Configuration... 3 - 35 Connectivity Overview... 3 - 36 Physical Connection... 3 - 36 Stand-alone Venue Go™... 3 - 36 Wired Ethernet from Venue Go™ to a Workstation... 3 - 36 Connectivity Setup... 3 - 37 Introduction... 3 - 37 Select TCP/IP Screen... 3 - 38 Finding the system network MAC (Physical) addresses... 3 - 39 Set up Wireless connection (For broadcasting SSID networks)... 3 - 40 Setting Up Non-Broadcasting (Hidden) Wireless Network Connection... 3 - 41 Network Proxy/DNS/WINS configuration... 3 - 45 Setup QView... 3 - 48 Changing the AE Title and/or Port Number (Port No.)... 3 - 49 Table of Contents
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P R E L I M I N A R Y Setup Connection to a DICOM server... 3 - 49 Export Configuration... 3 - 57 Query/Retrieve (Q/R) Setup... 3 - 59 TLS - Transport Layer Security V1.2 configuration... 3 - 62 Security LDAP configuration... 3 - 63 RSVP Configuration... 3 - 64 Options Setup... 3 - 66 Software Options... 3 - 66 USB Flash Card Setup... 3 - 66 Paperwork After Setup... 3 - 67 Installation Acceptance Test Criteria... 3 - 67 User’s Manual(s)... 3 - 67 Product Locator Installation Card... 3 - 67
CHAPTER 4: General Procedures and Functional Checks Overview...4 - 1 Purpose of Chapter 4... 4 - 1 General Procedures...4 - 2 Overview... 4 - 2 Power ON/Boot-up... 4 - 3 Power Shutdown... 4 - 5 Logging On to the Venue Go™ as “ADM”... 4 - 5 Data Management... 4 - 6 Deleting Patient Information... 4 - 7 Transporting the Venue Go™ Ultrasound Scanner... 4 - 8 Functional and Safety Checks...4 - 9 Overview... 4 - 9 Safety Checks... 4 - 10 Phantoms Performance Checks... 4 - 10 Image Quality Tests... 4 - 11 Probe/Connectors Check... 4 - 17 Peripheral Checks... 4 - 18 Mechanical Functions Checks... 4 - 22 Functionality Tests... 4 - 27
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P R E L I M I N A R Y CHAPTER 5: Components and Function (Theory) Overview...5 - 1 Purpose of Chapter 5... 5 - 1 General Information...5 - 2 Introduction... 5 - 2 Venue Go™ Mechanical Design... 5 - 2 Venue Go™ System Design... 5 - 4 External Power Supply Section... 5 - 5 Venue Go™ User Interface Components... 5 - 5 Venue Go™ Back End (C-BEB)... 5 - 7 Back End... 5 - 7 Compact Front End Board (C-FEB)...5 - 8 General Information... 5 - 8 C-FEB Interfaces... 5 - 8 Probe Selection Board (C-PSB)... 5 - 10 Venue Go™ Display...5 - 11 General... 5 - 11 Display Panel and Multi-Touch (MT)... 5 - 11 Speaker... 5 - 13 External Input/Output...5 - 14 System Power Distribution...5 - 15 Introduction... 5 - 15 System Monitoring...5 - 16 Power Management Controller... 5 - 17 System Power Consumption... 5 - 17 Rechargeable Battery Pack... 5 - 17 Cooling System...5 - 20 General Information... 5 - 20 Peripherals...5 - 21 Internal Peripheral... 5 - 21 External Peripherals... 5 - 21 Table of Contents
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P R E L I M I N A R Y CHAPTER 6: Service Adjustments Overview...6 - 1 Purpose of Chapter 6... 6 - 1 Power Supply Adjustments...6 - 1
CHAPTER 7: Diagnostics/Troubleshooting Overview...7 - 1 Purpose of Chapter... 7 - 1 Service Safety Considerations...7 - 2 Gathering Troubleshooting Data... 7 - 3 Purpose of this Section... 7 - 3 Running System Diagnostics... 7 - 3 Collect Vital System Information... 7 - 3 Collect a ‘Trouble Image’ with Logs... 7 - 4 RSVP Service Desktop... 7 - 6 Disruptive mode... 7 - 6 Color Status... 7 - 7 Licenses... 7 - 7 Home Screen... 7 - 8 Probe Tests (cPAT)... 7 - 25 Accessing the Probe Test Options... 7 - 25 Probe Assessment Tool... 7 - 25 Noise Troubleshooting... 7 - 31 Purpose of this Section... 7 - 31 Introduction... 7 - 31 Overview of Types of Noise... 7 - 31 Different Power Outlet... 7 - 33 Different System... 7 - 33 Different Location... 7 - 33 Disconnect External Cables... 7 - 33 Using a Loaner System during Faulty System Repair... 7 - 34 Table of Contents
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P R E L I M I N A R Y Purpose of this Section... 7 - 34 Transferring data to the Loaner System... 7 - 34
CHAPTER 8: Replacement Procedures Overview...8 - 1 Purpose of Chapter 8... 8 - 1 Internal Parts- Replacement Procedures... 8 - 2 Preparations... 8 - 2 Batteries Replacement Procedure... 8 - 3 Back Cover Replacement Procedure... 8 - 5 C-PSB Replacement Procedure... 8 - 8 Probe Lever Replacement Procedure... 8 - 10 WiFi module Replacement Procedure... 8 - 13 Fan Replacement Procedure... 8 - 16 C-BEB and SSD Replacement Procedure... 8 - 20 C-FEB Heat Sync Assembly Replacement Procedure... 8 - 25 C-FEB Replacement Procedure... 8 - 28 Front Display Assembly Replacement Procedure... 8 - 31 Speakers Replacement Procedure... 8 - 33 Cart Bin Replacement Procedure... 8 - 36 Mounting / Dismounting System on Cart... 8 - 37 Cradle Assembly Replacement Procedure... 8 - 40 Cradle Tilt Replacement Procedure... 8 - 42 Simple cart Tilt Assy Replacement Procedure... 8 - 45 Casters Replacement Procedure... 8 - 46 Printer Assembly Replacement Procedure... 8 - 47 Printer and Printer Bracket Replacement Procedure... 8 - 49 Cart Tray Replacement Procedure... 8 - 51 Cart Up/Down Handle Replacement Procedure... 8 - 54 Cart Lever Replacement Procedure... 8 - 55 ECG Replacement Procedure... 8 - 59 Printer USB Cable Replacement Procedure... 8 - 61 ECG USB Cable Replacement Procedure... 8 - 63 AC/DC PSU and Split Cable Replacement Procedure... 8 - 65 Operating System and Application Software Loading Procedures...8 - 69 Software Installation/Update Procedures - General Overview... 8 - 69 Preparation and Notes for Software Upgrade Procedure... 8 - 70 Table of Contents
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P R E L I M I N A R Y Software Upgrade Procedure... 8 - 71 Software Reload/Update Procedure... 8 - 81 Software Recovery Procedure... 8 - 83 Functional Checks to be Performed after Replacement Procedures...8 - 86 General Overview... 8 - 86 Submitting a Replacement Procedure Report... 8 - 86 Required Functional Checks per Replacement Part Category... 8 - 87
CHAPTER 9: Renewal Parts Purpose of Chapter 9...9 - 1 List of Abbreviations...9 - 2 Venue-Go™ System on Cart Overview... 9 - 3 Renewal Parts Lists and Diagrams...9 - 4 Mechanical Hardware Parts... 9 - 4 Covers... 9 - 4 System Parts... 9 - 5 Cart Parts... 9 - 8 Probes... 9 - 11 Veterinary Parts... 9 - 13 Software Media... 9 - 15 System Power Cables... 9 - 16 Peripherals... 9 - 18
CHAPTER 10: Care and Maintenance Overview...10 - 1 Periodic Maintenance Inspections... 10 - 1 Purpose of Chapter 10... 10 - 1 Warnings... 10 - 2 Why Perform Maintenance Procedures?...10 - 3 Keeping Records... 10 - 3 Quality Assurance... 10 - 3 Table of Contents
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