diasend Clinic Quick Guide June 2017

Contents Find your device...3-4 How to start using diasend® Clinic... 5 Plug diasend® Transmitter into your power outlet...5 The diasend® Transmitter is ready to use when:...5 Connect patient device to diasend® Transmitter...6 Transfer data...6 Log in to your diasend® Clinic account...6 Viewing the data...7 Creating a patient profile and saving patient devices...7 Displaying the data from the patient devices...8 Sharing the data...9 Invite patients to upload from home...9 Creating reports and printing as PDF...9 Explanation of the diasend® Transmitter indicators:...10 Transmitter behavior when everything is working properly:...10

List of compatible devices... 11

A2032v2M QG_GB_diasend-clinic (2017-06-02) diasend® is indicated for use by individuals or health care professionals in the home or health care facilities for transmission of data from home monitoring devices such as glucose meters and insulin pumps to a server database to support diabetes management. diasend® is indicated for professional use and over-the-counter sales.

2

Find your device

Glucose meter

Abbott FreeStyle ...11 FreeStyle Flash...11 FreeStyle Freedom...11 FreeStyle Freedom Lite...11 FreeStyle InsuLinx ...11 FreeStyle Lite...11 Freestyle Mini...11 FreeStyle Optium...11 FreeStyle Optium H...11 FreeStyle Optium Neo...11 FreeStyle Papillon...11 FreeStyle Papillon InsuLinx ...11 FreeStyle Papillon Lite...11 FreeStyle Papillon Mini...11 FreeStyle Papillon Vision ...11 FreeStyle Precision...11 FreeStyle Precision H...11 FreeStyle Xido...11 Optium Mini...11 Optium Xceed...11 Optium Xido...11 Precision Xceed...11 Precision Xtra...11 FreeStyle Libre...11 FreeStyle Navigator...19 FreeStyle Navigator II...11

Acon Laboratories

On Call® Advanced...12 On Call® Plus...12 On Call® Resolve...12 On Call® Vivid...12

AgaMatrix

WaveSense Jazz™...12

Animas

IR1200...20 IR1250...20 2020...20 OneTouch Ping...20 Vibe...20

Apex Bio

GlucoSure Extra...12 GlucoSure Max...12

Arkray

GlucoCard 01...12 GlucoCard Expression...12 GlucoCard Shine...12 GlucoCard Vital...12 GlucoCard X-meter...12 GlucoCard X-mini plus...12 Relion Confirm...12 Relion Prime...12

Ascensia (Bayer)

Breeze 2...12 Contour...12 Contour link...12 Contour next...12 Contour next link...12

CGM

Insulin pump

Insulin pen

Ascensia (Bayer)

Contour next link 2.4...12 Contour next one...12 Contour next USB...12 Contour plus one...12 Contour TS...12 Contour XT...12 Contour USB...12

Beurer

GL50 evo...13

B. Braun

Omnitest 5...13

Cambridge Sensors

Microdot+...13

Dexcom

G4 Platinum...13 G5 receiver...13 SEVEN PLUS...13

Everymed

EveryX3...13

ForaCare

FORA Diamond MINI...19 FORA Diamond Prima...13

GlucoRx

HCT & Ketone...13 Nexus...13 Nexus mini...13 Nexus Voice...13

iCare

PalmDoc I...13 PalmDoc II...14

Infopia

Element...14 Finetest Lite...14 GlucoLab...14 GluNEO...14

Insulet

OmniPod...20

i-SENS

alphacheck professional NFC/ACURA PLUS...14 alphacheck professional...14 COOL/Bravo...14 CareSens BGMS/TEE2...14 CareSens N...14 CareSens N POP...14 CareSens N Voice...14

3

Inside Biometrics

KEYA Smart...14

LifeScan

OneTouch Ping...14 OneTouch Select...14 OneTouch Select Plus...14 OneTouch Select Plus Flex...14 OneTouch Ultra...14 OneTouch Ultra2...14 OneTouch UltraEasy...14 OneTouch UltraMini...14 OneTouch UltraSmart...15 OneTouch Verio ...14 OneTouch Verio (old)...14 OneTouch Verio Flex...14 OneTouch Verio IQ...14 OneTouch Verio Pro...14 OneTouch Verio Sync...14 OneTouch Vita...14

Medcore

Care...15 GlucoSure Extra...15 GlucoSure Max...15

Menarini

GLUCOCARD MX...15 GLUCOCARD SM...15 GLUCOFIX iD...15 GLUCOFIX miò...15 GLUCOFIX miò Plus...15 GLUCOFIX Premium...15 GLUCOFIX TECH...15 GlucoMen areo...15 GlucoMen areo 2K...15 GlucoMen G+...15 GlucoMen Gm...15 GlucoMen LX...15 GlucoMen LX2...15 GlucoMen LX Plus...15 GlucoMen READY...15 GlucoMen Visio...15

Mendor

Roche

Accu-Chek Active...16 Accu-Chek Aviva ...18 Accu-Chek Aviva Combo...18 Accu-Chek Aviva Connect...16 Accu-Chek Aviva Expert...18 Accu-Chek Compact...18 Accu-Chek Compact Plus...18 Accu-Chek Mobile (IR)...18 Accu-Chek Mobile (USB)...16 Accu-Chek Nano...18 Accu-Chek Performa Connect...16 Accu-Chek Insight...21 Accu-Chek Spirit...21 Accu-Chek Spirit Combo...21

Sanofi

BGStar...16 MyStar Extra...16

Senseonics

Eversense CGM Transmitter...16

SOOIL

DANA Diabecare R...22

Smiths Medical

CoZmo 1700...20

Tandem

t:flex...20 t:slim...20 t:slim X2...20 t:slim G4...20

Terumo

Finetouch...17

Discreet...16

ViCentra Nipro

TRUE METRIX ...16 TRUE METRIX AIR...16 TRUEresult...16 TRUEyou...16 TRUEyou mini...16

Nova

Max Link...16 Max Plus...16

Pendiq

pendiq...22

Prodigy

AutoCode...16

Kaleido...20

Wellion

Calla Dialog...17 Calla Light...17 Calla Mini...17 Calla Premium...17 Linus...17

Ypsomed

mylife Pura...17 mylife Unio...17

mylife OmniPod...20

4

Quick Guide diasend® Clinic

diasend® offers health care providers an online solution that collects and stores all their diabetes patients’ data centrally, without worrying about any software installation. No matter if the device transmits using a cable, Bluetooth, infrared or a mobile app, all uploaded information will immediately be shown online in a secure diasend.com account. All data from multiple devices will be consolidated and presented in one report.

How to start using diasend® Clinic 1 Plug diasend® Transmitter into your power outlet

2 The diasend® Transmitter is ready to use when: 1. Green ok indicator has stopped flashing. Slow flashing means the transmitter is starting up. Rapid flashing means the transmitter is updating.

2. Blue send indicator is flashing slowly.

i

Note: if you have a USB hub connected to the diasend® Transmitter, please note that the USB hub must be powered by its own power supply.

i

Note: Please see page 10 for a thorough explanation of the indicators on the diasend® Transmitter.

5

3 Connect patient device to the diasend® Transmitter Each patient device connects in one of the following three manners:

IR

• USB cable (USB port or USB hub) • Bluetooth (requires specific Bluetooth device) • Infrared (built-in IR receiver or for some devices a SmartPix cable).

i

4 Transfer data

Rapid blue flashing

1

Connect the patient device - the blue send indicator will flash rapidly whilst uploading the data.

2

Wait until the blue send indicator stops flashing rapidly and the green ok indicator is lit.

3 Wait until green ok indicator is lit

Please see page 11 of this guide for specific instructions on how to upload all compatible patient devices.

Once the green ok indicator is lit, you can log in and view the data at www.diasend.com or continue uploading more patient devices. Click Reload page if you were already logged in. Please note that since diasend® is cloudbased, you can review the uploaded data at any time.

5 Log in to your diasend® Clinic account

Go to www.diasend.com to log in to diasend® and retrieve the uploaded data.

6

6 Viewing the data Clinic

In the clinic tab it’s possible to view the data without creating a patient profile.

Tick the box of the upload you wish to view.

Click on Show selected devices to view the upload.

2

i

1

Please note that all uploads are removed from the Clinic view after midnight the same day, but no data is erased.

7 Creating a patient profile and saving patient devices

There are two ways to create a patient profile. In the Clinic tab and in the patient tab.

Clinic

How to create a patient profile in the clinic tab:

Tick the box of the upload you wish to create a patient profile for.

Click here to create a patient profile for the selected device.

2

i

1

We recommend this method of registerering devices to a patient, in order to avoid registering the patient device manually in the patient tab.

7

Continued from previous page

Patients

How to create a patient profile in the patient tab:

Click on New patient.

1

The mandatory fields are first and last names. You will find further options under Expand registration form.

2

To allow a patient to view their data from home, tick the box: ”Allow patient to log in to the diasend® system and view reports” • •

If you do this in the registration process you will have to create a username and a password for the patient. If you tick the box after you have created a patient account, you will notice that diasend® has created a username for you. In this case, you only need to create a password.

3

Please note that this only allows the patient to log in and view previously uploaded data. It does however not mean that a patient can log in and upload data from home. If patients want to upload data from home they need to create their own diasend® Personal account and share their data with the clinic.

When you’re done click on: ”Save patient information”.

4

8 Displaying the data from the patients devices Glucose 

CGM

Insulin

Comparison

Compilation

The data is displayed in the five tabs above, where you can access the glucose, CGM and insulin data. Please refer to the diasend® Report reference guide on our website for further details on our reports.

8

9 Sharing the data Patients with their own diasend® Personal account can upload their patient devices at home, and they can share their uploaded data with up to two different healthcare facilities. To enable patients to share their data with you, they will require your unique identifier in diasend® called “Clinic ID”. You will find it under “Account profile” > “Patient links”.

ACCOUNT PROFILE

Patient links Clinic ID

10 Invite patients to upload from home To make it easier for clinics and patients to share data we’ve added an invite button in the web application. This means clinics can invite patients to upload data from home.

Invite patient

11 Creating reports and printing as PDF There are two ways to generate a report as a pdf. You can either click the “Print to PDF” icon to immediately generate a report of the current view. Or you can click the PDF Wizard button to generate a report with preset variables. You can adjust this tool under “Settings”.

PDF Wizard PDF

Print to PDF

9

Explanation of the diasend® Transmitter indicators:

ok •

SLOW FLASHING

The ok indicator flashes slowly when the transmitter is connecting to the GSM network. •

The Transmitter is updating itself. The ok indicator flashes rapidly and during a sustained period of time. You can start using the transmitter once the blue send indicator flashes slowly again. •

error

RAPID FLASHING •

SLOW FLASHING

The transmitter is ready for use.

STEADY LIGHT ON

The indicator signals a successful upload.

The indicator signals that the latest upload was not successful. This is most likely due to temporary issues related to the wireless GSM network. Please try to upload the patient device again.

send •

•

STEADY LIGHT ON

•

RAPID FLASHING

The indicator flashes alongside the ok indicator when the Transmitter cannot find a network. Please note that you can check the strength and quality of your signal under “Account Profile” on your account.

RAPID FLASHING

Data is being uploaded.

diasend® Transmitter behavior when everything is working properly: 1

4 A device is connected to the transmitter.

The Transmitter is connected to a power outlet.

2

3

5 The blue send indicator starts flashing rapidly as the data is being uploaded.

The green ok indicator flashes slowly for approx 2 mins. when starting up.

The blue send indicator starts flashing slowly. The transmitter is now in stand-by mode, i.e ready for use.

6

If the upload was successful, the green ok indicator has a steady light on and the blue send indicator starts flashing slowly again. The transmitter is now ready for another transmission.

10

List of compatible devices Below is a list of compatible devices with diasend®. Unless explicit upload instructions are provided for the actual device, you simply need to connect it to the transmitter or USB hub with its specific USB cable and it will upload automatically. (Visit diasend.com to see a current list of compatible devices and known limitations.)

Glucose meters

Insulin pumps CGM devices

i

Please note that some of the following patient devices may not be available in your market.

Glucose meters and CGMs - connected with USB cable

i

Please make sure that the USB hub is connected to a power outlet. And that the USB hub is connected to the diasend® Transmitter.

Abbott FreeStyle FreeStyle Flash FreeStyle Freedom FreeStyle Freedom Lite FreeStyle Lite Freestyle Mini FreeStyle Optium FreeStyle Optium H

FreeStyle InsuLinx FreeStyle Libre

FreeStyle Papillon FreeStyle Papillon Lite FreeStyle Papillon Mini FreeStyle Papillon Vision FreeStyle Precision FreeStyle Precision H FreeStyle Xido Optium Mini

FreeStyle Optium Neo FreeStyle Papillon InsuLinx

FreeStyle Navigator II

Optium Xceed Optium Xido

Abbott FreeStyle USB cable (2,5 mm)

Micro USB

Mini USB

Precision Xceed Precision Xtra

Abbott Xceed USB cable

11

Continued from previous page

Glucose meters and CGMs - connected with USB cable Acon Laboratories On Call® Resolve On Call® Advanced

On Call® Plus On Call® Vivid

On Call USB cable (2,5 mm)

Connect and press the meter’s M and S buttons.

On Call USB cable (2,5 mm)

Connect and press and hold the meter’s S button.

AgaMatrix WaveSense Jazz™

AgaMatrix USB cable marked with a W

Apex Bio GlucoSure Extra GlucoSure Max

Apex Bio USB cable

Connect and press the meter’s power button.

Arkray Glucocard 01 Glucocard Vital Glucocard X-meter

Glucocard X-mini plus Relion Confirm Relion Prime

Glucocard Shine

Arkray USB cable (2,5 mm)

Connect and press any button.

i-Sens USB cable (2,5 mm)

Glucocard Expression

Medcore Care + GlucoCard Expression USB cable (3,5 mm)

Ascensia (Bayer) Breeze 2

Contour Contour link

Connect and press the meter’s M button.

Bayer’s blue USB cable (3,5 mm)

Contour TS Contour XT

Contour next Contour next one Contour plus one Contour next link Contour next link 2.4 Contour USB Contour next USB

Connect and select PC Link in the main menu on the meter.

Connect and press the meter’s power button.

Bayer’s blue USB cable (3,5 mm)

Micro USB

USB port on meter

12

Continued from previous page

Glucose meters and CGMs - connected with USB cable Beurer GL50 evo

USB port on meter

B. Braun Omnitest 5

Micro USB

Cambridge Sensors Microdot+

Microdot+ USB cable (2,5 mm)

Dexcom G4 Platinum G5 Mobile Receiver

SEVEN PLUS

Micro USB

If the upload doesn’t start, disconnect the meter, select Shutdown in the menu to turn the meter off. Turn the meter on again and connect it to the transmitter.

Seven Plus USB cable (Micro USB)

Everymed EveryX3

Micro USB

Connect and press the meter’s OK button.

ForaCare FORA Diamond Prima

Micro USB

GlucoRx HCT & Ketone Nexus Nexus mini

Nexus Voice

Mini USB

GlucoRx Nexus Voice USB cable (2,5 mm)

iCare PalmDoc I

i-Care Palmdoc I USB cable (2,5 mm)

13

Continued from previous page

Glucose meters and CGMs - connected with USB cable iCare PalmDoc II

Mini USB

i-SENS alphacheck professional NFC/ACURA PLUS alphacheck professional

CareSens BGMS/TEE2 CareSens COOL/Bravo CareSens N CareSens N POP CareSens N Voice

Mini USB

Connect and press the meter’s power button.

Connect and press the meter’s S button (C button).

i-Sens USB cable (2,5 mm)

Infopia Element Fintest Lite GluNEO GlucoLab

Infopia USB cable (2,5 mm)

Inside Biometrics KEYA Smart

Micro USB

Connect and select Data TX > USB in the main menu on the meter.

LifeScan OneTouch Ping

Mini USB

OneTouch Select Plus OneTouch Select Plus Flex OneTouch Verio OneTouch Verio Flex

Micro USB

OneTouch Verio Pro OneTouch Verio IQ OneTouch Verio Sync OneTouch Select OneTouch Ultra OneTouch Ultra2 OneTouch UltraMini OneTouch UltraEasy OneTouch Verio (old) OneTouch Vita

Connect and press the meter’s power button.

Mini USB

LifeScan USB cable (2,5 mm)

14

Continued from previous page

Glucose meters and CGMs - connected with USB cable LifeScan OneTouch UltraSmart

Connect and press any button.

LifeScan USB cable (2,5 mm)

Medcore Care

GlucoSure Extra GlucoSure Max

Connect and press the meter’s power button.

Medcore care USB cable (3,5 mm)

Connect and press the meter’s power button.

Medcore USB cable

Menarini GlucoMen areo GlucoMen areo 2K GLUCOFIX TECH GlucoMen Gm Glucofix iD Glucocard MX

Menarini GlucoMen areo USB cable (2,5 mm)

GlucoMen Gm USB cable (2,5 mm)

GLUCOCARD SM

GlucoMen READY

GlucoMen Visio

GlucoMen LX Glucofix miò

GlucoMen LX Plus GlucoMen LX2 Glucofix miò Plus Glucofix Premium

GlucoMen G+

If the meter displays: E-3, disconnect it wait until the display is off, then connect the meter again.

Micro USB

Mendor discreet USB cable (2,5 mm)

Connect and press the meter’s power button.

Menarini GlucoMen Visio USB cable

Menarini strip connector USB cable

Menarini blue USB cable (3.5 mm)

If the meter displays: E-3, disconnect it wait until the display is off, then connect the meter again.

Menarini white USB cable (3,5 mm)

15

Continued from previous page

Glucose meters and CGMs - connected with USB cable Mendor Discreet

Mendor discreet USB cable (2,5 mm)

Connect and press the meter’s power button.

Nipro TRUEresult TRUE METRIX TRUE METRIX AIR

Nipro TRUEresult USB docking station

TRUEyou TRUEyou mini

Nipro TRUEyou mini USB docking station

Connect and place the meter in the docking station.

Connect and place the meter in the docking station.

Nova Max Link Max Plus

Nova USB cable

Prodigy AutoCode

Mini USB

Roche Accu-Chek Active Accu-Chek Mobile (USB) Accu-Chek Aviva Connect Accu-Chek Performa Connect

Micro USB

Once connected, upload should start within 20 seconds after connecting the cable. If not, go to the main menu on the meter. Go to My data > Data Transfer > Reports, and connect the meter to the USB cable again. (Please do not hold down the two arrow buttons.)

Sanofi BGStar MyStar Extra

Sanofi USB cable marked with:

Senseonics Eversense CGM Transmitter

Micro USB

16

Continued from previous page

Glucose meters and CGMs - connected with USB cable Terumo

Finetouch

Terumo USB cable

Wellion Calla Dialog

Calla Light Calla Mini Calla Premium

Linus

Connect and select PC Link in the main menu on the meter.

Wellion Calla USB cable (3,5 mm)

Wellion Calla mini USB cable

Wellion Linus USB cable marked with a W

Ypsomed mylife Pura

mylife Unio

mylife Pura USB cable

Mini USB

17

IR

Infrared glucose meters

Set the meter in upload mode by following the instructions below. Place the glucose meter’s top end directed towards the IR eye on the diasend® Transmitter. i

Please make sure to keep the device completely still during the upload. Do not remove the device until the green ok indicator is lit.

IR eye on Transmitter

IR

Roche Accu-Chek Aviva Accu-Chek Nano Accu-Chek Performa

IR

Accu-Chek Compact

IR

Accu-Chek Compact Plus

IR

Accu-Chek Aviva Combo Accu-Chek Aviva Expert

Accu-Chek Mobile (IR)

IR

IR

Activate IR transmission by pressing and holding the two arrow buttons until two arrows appear in the display.

Activate IR transmission by pressing and holding the meter’s two topmost buttons until two arrows appear in the display.

Activate IR transmission by pressing and holding the buttons S and M below the display until two arrows appear in the display.

In the main menu, go to My data and select Data transfer.

1. Press and hold the two arrow buttons. 2. In the data transfer menu, select the first alternative (for analysis). NOTE: If the meter’s serial number begins with U1, please refer to the instructions for Accu-Chek Mobile (USB) on page 16.

18

Bluetooth glucose meters Bluetooth USB adapter

To be able to transmit data from Bluetooth devices, you need a Bluetooth USB adapter. Bluetooth as a transmission method requires the device to be placed within a close proximity to the diasend® Transmitter.

IR

Abbott FreeStyle Navigator

FORACARE FORA Diamond MINI

On the meter, go to Menu > System > Upload. Select and confirm to activate.

1. To enable Bluetooth, turn the meter on by holding down its power button. 2. Turn the meter off by holding down its power button. The LED indicator in the lower right-hand corner of the meter flashes blue to indicate that Bluetooth is activated. It then turns solid to indicate that the data is being uploaded. Note: The supported version is the one with integrated Bluetooth.

19

Insulin pumps - connected with standard USB cable Insulet OmniPod

Mini USB

Tandem t:flex t:slim t:slim X2 t:slim G4

Micro USB

ViCentra Kaleido

Micro USB

Ypsomed mylife OmniPod

IR

Mini USB

Infrared insulin pumps IR eye on Transmitter

For the Animas pumps: Please make sure that the pump is suspended and the screen is illuminated when transmission begins (the screen does however not need to be illuminated during the entire transmission). Keep the pump completely still and do not remove the pump until the green ok indicator is lit.

Animas IR1200 IR1250 2020 OneTouch Ping Vibe

IR

Smiths Medical CoZmo 1700

IR

IR

1. Suspend the pump. (MAIN MENU, scroll to Suspnd/Resum and press OK; Suspend is highlighted). 2. Press OK. 3. Place the pump with its back towards the IR eye on the Transmitter. 4. When the transmission is finished: Resume pump (MAIN MENU, scroll to Suspnd/Resum and press OK; Resume is highlighted). Press OK.

1. Press the down arrow button in order to activate the pump. 2. Place the pump with its back towards the centre of the front panel on the diasend® Transmitter. Note: The battery in the CoZmo insulin pump must be well-charged in order to transmit successfully!

20