Trouble Shooting Guide
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ACTIV.A.C.® NEGATIVE PRESSURE THERAPY SYSTEM ALARM TROUBLESHOOTING
Quick reference for the delivery of prescribed therapy.
The ActiV.A.C.® Therapy System has been designed to deliver the proven benefits of V.A.C.® Therapy in an easy-to-use system that fits patients’ active lifestyles. Understanding its functions and being able to identify and resolve potential problems is essential to providing effective therapy. For technical assistance, please call KCI at 0800 980 8880 to troubleshoot in real time 24 hours a day.
Detecting and resolving common ActiV.A.C.® Therapy alarms. To be used in conjunction with device User Manual.* NOTE: Please keep the small white tubing cap, which is attached to the end of the canister tubing, as it will assist when on a troubleshooting call with KCI.
System Alarm
Alarm Condition
Action/Resolution
User Tips
Unit has detected the canister is full and should be replaced despite minimal amounts of fluid in canister
• Change ActiV.A.C.® canister
• Avoid placing ActiV.A.C.® into carrying bag with canister pointing upwards. Unit should be worn or hung so that touchscreen is visible in window • Avoid placing therapy unit upside down (with touchscreen facing down) for prolonged periods of time
Blockage Alarm
Unit has determined that blockage is present
• Check tubing for closed clamps, kinks, crimps or blockages • Inspect to ensure a 10p-sized (2.5cm) hole has been cut in the drape • Ensure dressing and drape have not shifted and blocked SensaT.R.A.C.™ Pad outer lumens
• Ensure a 10p-sized (2.5cm) hole has been cut in the drape • A smaller hole, an “x” or a slit may cause blockage, pressure fluctuations and other functionality issues • Ensure SensaT.R.A.C.™ Pad is located in a flat area of the body, avoiding a skin fold • Avoid the additional use and application of adhesive tape on or over SensaT.R.A.C.™ Pad
Leakage Alarm
Unit has detected a significant negative pressure leak which has not been resolved. If this alarm is not resolved within 3 minutes, therapy will stop
• Use leak detection procedures and the Seal Check™ tool, as discussed in the Quick Reference Guide which accompanies this device, to help find and resolve leak
• For larger, highly exudating wounds, adjust intensity level to highest level to ensure a faster draw down. Default setting is low intensity
Battery Critical Alarm
Alarm indicating 30 minutes of battery power remaining
• Immediately recharge battery • Ensure power cord is securely connected to therapy unit
• Charge ActiV.A.C.® Therapy Unit at least twice a day • Address dressing leak alarms as quickly as possible to avoid a drain on the unit’s battery
• Check tubing for closed clamps, kinks, crimps or blockages • Ensure dressing and drape have not shifted and blocked SensaT.R.A.C.™ Pad outer lumens
• Lower therapy unit and tubing to or below wound level • Ensure a 10p-sized (2.5cm) hole has been cut in the dressing where the SensaT.R.A.C.™ Pad is placed
Canister Full Alarm
Low Pressure Alarm – Therapy Interrupted
Unit indicates negative pressure at wound may be below set pressure, potentially compromising therapeutic benefits
Therapy unit and tubing should be at or lower than wound surface
*Other alarms and features exist. Always read and follow (if patient, discuss with your clinician) detailed Instructions for Use along with important safety information provided with the ActiV.A.C® Unit and disposables.
2.5cm is the Right Size IMPORTANT! To help optimise performance of the SensaT.R.A.C.™ Pad, you must cut a 10p-sized (2.5cm) hole in the dressing. A smaller hole, an “x” or a slit may cause blockage, pressure fluctuations and other functionality issues. This can prevent delivery
2.5cm size hole
of prescribed therapy and cost caregivers valuable time.
Sensing Lumens
Optimal Orientation To help minimise canister alarms when not being worn, maintain the unit in an upright position. Avoid placing therapy unit upside down (with touchscreen facing down).
Providing Effective Therapy • All therapy units have been programmed to the following default settings: – Continuous – 125 mmHg – Low Intensity • Press the Screen Guard on the ActiV.A.C.® home screen to avoid any accidental changes to the prescribed settings.
For additional questions or information, call your local KCI representative, contact us at 0800 980 8880 or visit www.kci-medical.co.uk. If active bleeding develops suddenly or in large amounts during V.A.C.® Therapy, or if bright red blood is seen in tubing or in the canister, immediately stop V.A.C.® Therapy (leave dressing in place for physician to remove), take measures to stop the bleeding, and seek immediate medical assistance. Contact patient’s attending physician, home health agency or wound care center for further medical assistance, or local emergency number (i.e. 999). Note: Specific indications, contraindications, warnings, precautions and safety information exist for KCI products and therapies. Please consult a physician and product instructions for use prior to application. This material is for healthcare professionals. ©2014 KCI Licensing, Inc. All rights reserved. All trademarks designated herein are proprietary to KCI Licensing, Inc., its affiliates and/or licensors. DSL#14-0481.UK (Rev. 11/14)