Alarm Troubleshooting Guide
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ActiV.A.C. Therapy System Alarm Troubleshooting ®
Quick reference for the delivery of prescribed therapy.
Customers needing technical assistance, please call KCI at 1-800-275-4524 to troubleshoot in real-time over the phone 24 hours a day.
Detecting and resolving common ActiV.A.C.® Therapy alarms. To be used in conjunction with device User Manual.* System Alarm
Alarm Condition
Canister Full Alarm
Unit has detected the canister is full and should be replaced despite minimal amounts of fluid in canister
Action/Resolution • Change ActiV.A.C.® canister
User Tips • Avoid placing ActiV.A.C.® into carrying bag with canister pointing upwards. Unit should be worn or hung so that touchscreen is visible in window • Avoid placing therapy unit upside down (with touchscreen facing down) for prolonged periods of time
• Check tubing for closed clamps, kinks, crimps or blockages
• Ensure a quarter-sized (2.5cm) hole has been cut in the drape
Blockage Alarm
Unit has determined that blockage is present
Leakage Alarm
Unit has detected a significant negative pressure leak which has not been resolved. If this alarm is not resolved within 3 minutes, therapy will stop
• Use leak detection procedures and the Seal Check™ tool, as discussed in the Quick Reference Guide which accompanies this device, to help find and resolve leak
• For larger, highly exudating wounds, adjust intensity level to highest level to ensure a faster draw down. Default setting is low intensity
Battery Critical Alarm
Alarm indicating 30 minutes of battery power remaining
• Immediately recharge battery
• Charge ActiV.A.C.® Therapy Unit at least twice a day
Low Pressure Alarm – Therapy Interrupted
Unit indicates negative pressure at wound may be below set pressure, potentially compromising therapeutic benefits
• Inspect to ensure a quarter-sized (2.5cm) • Ensure SensaT.R.A.C.™ pad is located in a hole has been cut in the drape flat area of the body, avoiding a skin fold • Ensure dressing and drape have not • Avoid the additional use and application of ™ shifted and blocked SensaT.R.A.C. Pad adhesive tape on or over SensaT.R.A.C.™ Pad outer lumens
• Ensure power cord is securely connected to therapy unit
• Address dressing leak alarms as quickly as possible to avoid a drain on the unit’s battery
• Check tubing for closed clamps, kinks, crimps or blockages
• Lower therapy unit and tubing to or below wound level
• Ensure dressing and drape have not shifted and blocked SensaT.R.A.C.™ Pad outer lumens
• Ensure a quarter-sized (2.5cm) hole has been cut in the dressing where the SensaT.R.A.C.™ Pad is placed
Charging Cord Connector
Therapy unit and tubing should be at or lower than wound surface
Quarter-Sized is the Right Size IMPORTANT! To help optimize performance of the SensaT.R.A.C.™ Pad, you must cut a quarter-sized (2.5cm) hole in the dressing. A smaller hole, an “x” or a slit may cause blockage, pressure fluctuations and other functionality issues. This can prevent delivery of prescribed therapy and cost caregivers valuable time. 2.5cm size hole
Sensing Lumens
Optimal Orientation To help minimize canister alarms when not being worn, maintain the unit in an upright position. Avoid placing therapy unit upside down (with touchscreen facing down).
Providing Effective Therapy • All therapy units have been programmed to the following default settings: – Continuous – 125 mmHg – Low Intensity • Press the Screen Guard on the ActiV.A.C.® home screen to avoid any accidental changes to the prescribed settings.
For additional questions or information, call your local KCI representative or contact us at 1-800-275-4524 or visit www.kci1.com. ®
If active bleeding develops suddenly or in large amounts during V.A.C. Therapy, or if bright red blood is seen in tubing or in the canister, immediately stop V.A.C. Therapy (leave dressing in place for physician to remove), take measures to stop the bleeding, and seek immediate medical assistance. Contact patient’s attending physician, home health agency or wound care center for further medical assistance, or local emergency number (i.e. 911). ®
Note: Specific indications, contraindications, warnings, precautions and safety information exist for KCI products and therapies. Please consult a physician and product instructions for use prior to application. CAUTION: Federal law restricts this device to sale/rental by or on the order of a physician.
©2008 KCI Licensing, Inc. All rights reserved. All trademarks are proprietary to KCI Licensing, Inc., its affiliates and licensors. DSL#11-0545.A • REV 8/11 • LIT 29-B-217