HeartStart Data Messenger User Guide Edition 1

Edition 1

Authorized EU Representative

Part number 453564073831

Philips Medizin Systeme Boeblingen GmbH Hewlett-Packard Strasse 2 71034 Boeblingen, Germany (+49) 7031 463-2254

Version 4 Printed in USA Philips Medical Systems shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of the material.

Copyright Copyright © 2009

United States Philips Medical Systems 2301 Fifth Avenue, Suite 200 Seattle, WA USA 98121 (800) 263-3342

Philips Electronics North America Corp.

Canada

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language in any form by any means without the consent of the copyright holder.

Philips Medical Systems 281 Hillmount Road Markham, Ontario, Canada L6C 2S3 (800) 291-6743

Unauthorized copying of this publication may not only infringe copyright but also reduce the ability of Philips Healthcare to provide accurate and up-to-date information to users and operators alike.

Europe, Middle East, and Africa

Medical Device Directive HeartStart Data Messenger 4.0 complies with the requirements of the Medical Device Directive 93/42/EEC and carries the  mark accordingly.

Trademarks Data Messenger, Event Review, Event Review Pro, FR2, FR2+, FR2 series, FRx, HeartStart MRx, HeartStart MRx Monitor/Defibrillator, HeartStart Defibrillator, Home Defibrillator, OnSite Defibrillator, and the HeartStart logo are either a trademark or a registered trademark of Koninklijke Philips Electronics N.V. The HeartStart Data Messenger 4.0 application uses Bluetooth wireless technology. The Bluetooth wordmark and logos are either either a trademark or a registered trademark of Bluetooth SIG, Inc. The Bluetooth wordmark and logos are owned by Bluetooth SIG, Inc. Actiontec is either a trademark or a registered trademark of Actiontec Electronics, Inc. Adobe, Acrobat, Adobe Reader, and PDF are either a trademark or a registered trademark of Adobe Systems Incorporated in the United States and/or other countries. Asus is either a trademark or a registered trademark of ASUSTeK Computer Incorporated. IrDA and IR logo are trademarks or registered trademarks of Infrared Data Association. Kingston is either a trademark or a registered trademark of Kingston Technologies Company. Microsoft, Windows, Microsoft .NET Framework, Internet Explorer, and Outlook are either a trademark or a registered trademark of Microsoft Corporation in the United States and/or other countries. Pentium is either a trademark or a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. Widcomm is either a trademark or a registered of Broadcom Corporation.

Philips Medizinsysteme Boeblingen GmbH Cardiac and Monitoring Systems Hewlett-Packard Strasse 2 71034 Boeblingen, Germany (+49) 7031 463-2254

Latin America Philips Medical Systems 2020 NW 150 Avenue, Suite 300 Pembroke Pines, FL USA 33028 (954) 628-1022

Asia Pacific Philips Electronics Hong Kong Ltd. 30th Floor, Hopewell Centre, 12, Kennedy Road, Wanchai, Hong Kong (852) 2821 5888

FEDERAL LAW (USA) RESTRICTS THIS DEVICE TO SALE BY OR ON THE ORDER OF A PHYSICIAN. Displayed and faxed waveforms do not meet the requirements of American National Standard ANSI/AAMI EC11:1991 for display of diagnostic electrocardiograms, and may not be suitable for diagnosis.

 Table of Contents

Rev 12.20.09

i

2Table of Contents 1 A Quick-Start Guide to Using Data Messenger Overview Typical Uses

3 3 5

2 Installing Data Messenger Before You Begin System Requirements Downloading the Application Installing Data Messenger Starting the Application Activating the Software Registering Data Messenger Installing Data Messenger Mobile Edition Uninstalling Data Messenger Product Compatibility

9 9 10 12 13 13 14 16 16 17 17

3 Getting Started What’s New in this Release Understanding Data Messenger Transmissions An Example Use of Data Messenger Where This Guide Fits Getting Assistance Backing Up the Data Conventions Used in this Guide

19 19 20 21 24 24 25 26

4 Configuring Data Messenger Using the Data Messenger Configuration Window Setting Up Patient Data Modifying Data Messenger Feedback Information Specifying Data Messenger Inboxes Modifying the Data Messenger Workflow Specifying Patient Data Destinations Specifying Data Messenger Reports Creating an Email Message Managing Configurations Using the Data Messenger Mobile Edition

27 28 28 29 30 31 32 33 34 35 37

5 Monitoring and Processing Cases Using the Data Messenger Manual Process Window

39 39 1

Opening the Data Messenger Manual Process Window Viewing Cases Importing Cases Selecting Cases Editing Cases Printing Case Reports Processing Cases Deleting Cases Monitoring Cases using the Data Messenger Mobile Edition

40 41 41 42 43 43 45 46 46

6 Working with the System Log Opening the System Log Monitoring System Activities Working with Columns Sorting Entries Grouping Entries Clearing System Log Entries System Log Messages

49 50 50 50 51 51 51

A Customer Support

61

B Working with Defibrillators

63

Supported Defibrillators Determining the HS1 and FRx Case Date and Time Reading FR2 Series Cards Reading XL, XLT, and 4000 Cards Reading HeartStart MRx Cards Setting Up Bluetooth Transmissions Using the HeartStart MRx Bluetooth Option Using the HeartStart MRx Batch LAN Data Transfer Option Using Infrared Connections

2

49

63 64 65 66 66 67 69 70 71

C Glossary

75

D Index

81

1

1A Quick-Start Guide to Using Data Messenger This brief section is a fast, friendly way to get started using the HeartStart Data Messenger 4.0 (Data Messenger) software. This section is intended to introduce you to some of the most common tasks. Also, online help is always available. This section includes the following topics: • Overview on page 3 • Typical Uses on page 5

Overview You can use Data Messenger many different ways depending on how you configure Data Messenger. For information on how to implement Data Messenger, see the Data Management Implementaton Guide. The primary use for Data Messenger is as a data transfer tool to move patient data from an AED or ALS monitor/defibrillator to a remote destination for retrospective quality review. Data Messenger supports the following Philips defibrillators: •

HeartStart MRx Monitor/Defibrillator (HeartStart MRx)

•

HeartStart FRx Defibrillator (FRx)

•

HeartStart FR2 Defibrillator (FR2)

•

HeartStart HS1 Defibrillator (HS1)

•

XL, XLT, and 4000 defibrillators

You can use Data Messenger to receive, forward, monitor, and manage the transfer of patient case data from the defibrillator to a variety of destinations. The destinations can include HeartStart Event Review Pro (Event Review Pro), HeartStart Telemedicine System (HeartStart Telemedicine), a shared network folder, a printer, and an email address. When you receive case data from a defibrillator, the defibrillator must be in the Administration mode. You can also use Data Messenger for local printing and saving cases, or delivering 12-lead ECG (12lead) reports to the hospital prior to the patient arrival. Data Messenger can operate as an on-screen application or in the background. In the on-screen application, Data Messenger can operate in two modes: Automatic and Manual Process.

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1 A Quick-Start Guide to Using Data Messenger

Overview

•

In Automatic mode, you see status messages as Data Messenger processes patient data automatically. Data Messenger operates in the background. Data Messenger receives patient cases, event summaries, 12-lead reports, and periodic clinical data transmissions (PCDT). Data Messenger then forwards the patient data to destinations. You do not use the Data Messenger windows.

•

In Manual Process mode, you handle each patient case and interact with Data Messenger application windows. For example, if you download data from an AED, you open Data Messenger from the Windows Start menu and use the software directly.

Data Messenger is available in a desktop and a mobile edition.

Desktop Edition Data Messenger Desktop Edition is available for use on a personal computer, laptop, or Tablet PC. The desktop edition is available with the full-product and limited-features versions. Full-product version The full-product version of Data Messenger provides two windows: Data Messenger Configuration window and Data Messenger Manual Process window.

You can use the Data Messenger Configuration window to configure additional information to add to the patient cases, to operate Data Messenger in Automatic mode, and to configure the destinations that receive the patient data. For more information, see Configuring Data Messenger on page 5. You can use the Data Messenger Manual Process window to monitor the transfer of patient data and Data Messenger system activity. The Data Messenger Manual Process window includes two tabs: Cases and System Log. You can also process cases manually from this window. A case is all the information relating to a specific cardiac emergency. This includes information recorded by supported defibrillators as well as information entered by a user. For more information, see Monitoring the Transfer of Case Data on page 6 and Monitoring System Activities on page 6. Limited-features version You can use the limited-features version of Data Messenger to do the following tasks. You cannot save or forward patient cases to other destinations. •

View system log messages

•

Print and view the ECG Full Disclosure Report for the selected case

•

Delete patient cases from the defibrillator

Mobile Edition The Data Messenger mobile edition is available in the full-product version. The mobile edition operates on handheld devices, which are more portable and less expensive than desktop, laptop, and tablet computers. The mobile edition is for use on a Pocket PC or Smart Phone equipped with Bluetooth, infrared, or data card access. The mobile edition displays the status messages as Data Messenger processes the data transfer. You can use the mobile edition to monitor the processing of patient data between the defibrillators and the destinations.

4

Typical Uses

1 A Quick-Start Guide to Using Data Messenger

Typical Uses Users in different healthcare situations use Data Messenger in a number of different ways, based on their unique workflows and existing infrastructure. For example: •

One fire department might use Data Messenger to operate on their station house computer. The fire department might download and print cases manually.

•

Another fire department might operate Data Messenger in the background while the cases download in batches cross the local area network (LAN). Data Messenger forwards the cases to destinations at the end of the shift.

•

Another EMS agency might operate Data Messenger on the electronic patient care reporting (ePCR) Tablet PC in the back of an ambulance. The EMS personnel forward 12-lead reports to a receiving hospital through the Internet. The patient information arrives to the hospital before the patient arrives.

•

Another organization might use Data Messenger to forward patient cases to a shared network drive where the data can be incorporated in a web-based ePCR application.

Typical uses include the following tasks: • Configuring Data Messenger on page 5 • Monitoring the Transfer of Case Data on page 6 • Reviewing and Printing Cases on page 6 • Monitoring System Activities on page 6 • Using the Data Messenger Mobile Edition on page 6 • Using the Limited-Features Version of Data Messenger on page 7 Regardless of how each organization uses Data Messenger, an IT or equipment manager sets up and configures Data Messenger. Medical personnel then use Data Messenger in Automatic or Manual Process mode during operations.

Configuring Data Messenger Configuring Data Messenger involves completing the following tabs on the Data Messenger Configuration window: •

General tab – Use the General tab if you want Data Messenger to add an organization’s name, station number, or an identifier to every patient case that the application receives. You can also specify the number of days that Data Messenger stores system messages. Use the General tab to set up Data Messenger to operate in the Automatic mode.

•

Notifications tab – Select the type of feedback that you want to display when Data Messenger performs an action.

•

Inboxes tab – Use the Inboxes tab, if you want to Data Messenger to monitor an inbox automatically. Enter the location where Data Messenger receives the patient data.

•

Workflow tab – Select each action that you want Data Messenger to complete.

•

Forward tab – Use the Forward tab, if you want to forward a file to another location automatically. Specify the location that Data Messenger uses to forward the data. You can specify how often Data Messenger tries to forward the data.

•

Print tab – Use the Print tab if you want to print a case report automatically. Select the type of report that Data Messenger prints or sends as an email attachment.

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1 A Quick-Start Guide to Using Data Messenger

•

Typical Uses

Email tab – Use the Email tab if you want to send emails with case attachments. Set up the email format that Data Messenger uses to email a patient case to another destination.

After you click the Apply button on the toolbar, Data Messenger saves the configuration. If you specified the Automatic mode, Data Messenger processes the patient case data automatically.

Monitoring the Transfer of Case Data Use the Cases tab if your workflow involves medical users who download, view, or edit cases manually. The Cases tab is on the Data Messenger Manual Process window. Use the Data Messenger Manual Process window to process cases in Manual Process mode. TIP

Data Messenger processes 12-lead reports and periodic clinical data transmissions (PCDT) from HeartStart MRx. Data Messenger automatically forward 12-lead and PCDT data to the URL specified on the Forward tab. Use the Cases tab to complete the following tasks: • View the processing of patient cases • Import patient case data to Data Messenger • Process the transfer of selected patient cases manually to the destinations set up on the Data Messenger Configuration window • Edit general information for the selected case • View and print a report for the selected patient cases • Delete the selected patient cases from Data Messenger and the defibrillator

Reviewing and Printing Cases You can use the Cases tab when you work in both the full-product and the limited-features versions. The Cases tab is available in the desktop edition. You can view and print case reports.

Monitoring System Activities Use the System Log tab if you question whether Data Messenger is working. The System Log tab is on the Data Messenger Manual Process window. Use the System Log tab to monitor Data Messenger system activity on the desktop edition. The system log includes a description of each action that Data Messenger completes. You can customize how Data Messenger displays the information. For example, you can do the following to customize your view: • Specify the columns that appear • Sort information in ascending or descending order • Group system activity based on a column For more information, see Working with the System Log on page 49.

Using the Data Messenger Mobile Edition The Data Messenger mobile edition is available in the full-product version. The mobile edition is for use on a Pocket PC or Smart Phone equipped with Bluetooth, infrared, or data card access. You can implement the mobile edition after you activate the Data Messenger software.

6

Typical Uses

1 A Quick-Start Guide to Using Data Messenger

You can use the mobile edition to monitor the processing of patient data between the defibrillators and the destinations. The mobile edition displays the status messages that appear on the System Log tab. Installation of the Data Messenger mobile edition is quick and easy. For more information, see Installing Data Messenger Mobile Edition on page 16.

Using the Limited-Features Version of Data Messenger If you do not activate the Data Messenger license after the 60-day trial period expires, Data Messenger changes to the limited-features version. You can use the Cases tab on the Data Messenger Manual Process window to review and print a case. Data Messenger automatically disables features that you cannot use and uses the default configuration settings. You cannot save or forward patient data to other destinations. The mobile edition is not enabled. For more information, see Configuring Data Messenger on page 27. You can use the limited-features version of Data Messenger to complete the following tasks. •

Receive and import cases

•

View and print the ECG Full Disclosure Report for the selected case

•

View system log messages

•

Delete selected patient cases from Data Messenger and the defibrillator

7

1 A Quick-Start Guide to Using Data Messenger

8

Typical Uses

2

2Installing Data Messenger You can install HeartStart Data Messenger 4.0 (Data Messenger) as a new installation. Data Messenger replaces Review Express, Review Express Connect, and Case Capture. You can install and operate the new version for 60 days while you purchase a license. If you do not purchase a license and do not activate the software, you can continue to use a limited-features version of Data Messenger. You can install HeartStart Data Messenger 4.0 on the same computer as Event Review Pro 4.1. •

For full details about hardware and software requirements, see System Requirements on page 10.

•

For help with downloading and installing Data Messenger, see Downloading the Application on page 12.

This section includes the following topics: • Before You Begin on page 9 • System Requirements on page 10 • Downloading the Application on page 12 • Installing Data Messenger on page 13 • Starting the Application on page 13 • Registering Data Messenger on page 16 • Uninstalling Data Messenger on page 17 • Product Compatibility on page 17

Before You Begin Before you install Data Messenger, plan your workflow with your Philips sales representative or distributor. Determine how you want to use Data Messenger in your workflow. For example: •

Do you want to transfer patient data from the Philips defibrillator to a computer with Data Messenger installed?

•

Do you want to use a handheld device to monitor the transfer of patient data to a handheld device?

•

Do you want to transfer data automatically in the background?

•

Do you want to transfer the patient data yourself?

9

2 Installing Data Messenger

System Requirements

System Requirements Data Messenger operates on a computer running the Microsoft® Windows XP, Windows XP Tablet, Windows Vista, or Windows 7 operating system. Please be sure that any hardware you choose is certified as Microsoft compatible. Philips provides only the Data Messenger software. The software and hardware listed in the following table are provided by the customer, unless noted. Not all components are required. Each component depends on your workflow. Confirm that your hardware and software support the following minimum system requirements. NOTE The hardware requirements are for the computer where you install Data Messenger. This table has the following sections: • Software Requirements • Hardware Requirements • Accessories

System Requirements Component

Requirements Software Requirements

Operating system

Microsoft Windows XP Professional SP 3 or later Microsoft Windows XP Table Edition Microsoft Vista SP2 or later Microsoft Windows 7 .Net Framework 2.0 SP1 or later, installed with the Data Messenger software

Browser

Microsoft Internet Explorer 7.0 or later Hardware Requirements

Processor speed

1 GHZ or higher

Display

1280 x 768 or higher

Memory

1 GB or larger

Disk storage space

40 GB or larger

Internet, Intranet, or Ethernet connection

To download the application software To activate the application software To forward HeartStart MRx data through batch LAN data transfers To forward patient case data to Event Review Pro and HeartStart Telemedicine destinations

Pointing device

To navigate throughout the application; for example: a mouse or tablet stylus Accessories

10

System Requirements

2 Installing Data Messenger

System Requirements Component

Requirements

PDF Reader

To view HeartStart Data Messenger User Guide To view Data Messenger reports Recommended: Adobe Reader, latest version. For more information, see the following website: www.adobe.com

Back up and restore tool

To prevent data loss

Email application

To activate the software To send patient case data using email, configure a MAPI-compliant email client Recommended: The email client that is included in Windows XP Pro, Windows 2003 Server, Windows Vista, and Windows 7 installations

Printer

To print ECG Full Disclosure and Pre- and Post-shock reports Required: Post script printer

Bluetooth®

(Optional) To transfer HeartStart MRx patient data using Bluetooth wireless transfer Required configuration: configure with pairing information. See Data Transmission Implementation Guide.

FTP server

To support HeartStart MRx batch LAN data transfers Required configuration: login, password, and download directory. Consult with your IT personnel.

Infrared (IrDA) support

To read patient cases from an HS1 or FRx defibrillator Your computer must support the following technology:

• IrDA functionality • An infrared transceiver or an infrared adapter The transceiver will appear as a small, dark red or black window on the computer and device.

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2 Installing Data Messenger

Downloading the Application

System Requirements Component

Requirements

Card reader or card adapter

To receive HeartStart MRx, HeartStart FR2 Defibrillator, XL, XLT, and 4000 data

Pocket PC or Smart Phone

To use the mobile edition feature of Data Messenger to monitor the transfer of patient data between the defibrillators and the destinations Required:

• Bluetooth transmission to monitor the transfer of patient case data • .Net Compact Framework 3.5, installed with the Data Messenger software To synchronize information between the desktop edition application and mobile edition application, contact the Microsoft website for the current version of:

• Microsoft ActiveSync for Windows XP or Windows Tablet PC • Windows Mobile Device Center for Windows Vista or Windows 7 Philips Healthcare recommends that you store backup information at a separate location on a backup device of your choice. You should have a plan for recovering information in the case of a software or hardware failure.

Downloading the Application In Data Messenger, you can use the Check for Updates option that is available on the Help menu. Or, you can download the application from the Philips website. This section discusses the following topics: • Downloading an Update on page 12 • Downloading Data Messenger on page 13

Downloading an Update You can use the Check for Updates option that is available on the Help menu. Before you install the application software on the computer, make sure that you have Windows Administrator privileges for the computer. To download the update

12

1

Open the application that you want to update.

2

On the Help menu, click Check For Updates. The application connects to the website.

3

Click Show Updates. The website displays a list of available updates.

4

Click Get Update for the application.

Installing Data Messenger

2 Installing Data Messenger

5

Click Download. Note the name and location of the download.

6

When the file finishes downloading, close the Update Service window.

7

Close the older version of the application.

Downloading Data Messenger You can download the application that you purchase or receive from your sales representative. Use the instructions that you receive to download the application from the Internet. Save the application file to your computer or save the file on your preferred media. You can use the application on a trial basis and activate the software later. To download the application 1

Start Windows.

2

Start Internet Explorer.

3

Navigate to the URL provided on your Proof of Purchase Certificate or by your sales representative. On the left pane, select the product.

4

On the right pane, click the link in Software Download.

5

Navigate to the download link.

6

You can also save the application on your preferred media.

Installing Data Messenger You can install the software from the file that is saved on your computer or saved on your preferred media. TIP

The person who installs Data Messenger must have the Windows Administrator privileges for the Data Messenger computer. When you purchase and install the software, you need the application serial number on the Proof of Purchase Certificate that you received. Save the serial number in a safe place that you can access in case you need to re-install the software. To install the Data Messenger software 1

Navigate to the directory where you saved the downloaded installation file with the exe extension.

2

Double-click installation file.

3

Read the on-screen messages. Follow the on-screen instructions.

Starting the Application Data Messenger does not place an icon on the desktop. To start Data Messenger, use the shortcut on the Start menu or All Programs menu. To start Data Messenger 1

Click the Windows Start button.

2

Click All Programs.

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2 Installing Data Messenger

3

Click Philips HeartStart Data Messenger 4.0.

4

Click Configuration or Manual Process.

Activating the Software

NOTE Data Messenger displays the Philips HeartStart Activation Wizard until you activate the software. Data Messenger keeps track of the number of days before the pre-registration period expires. After the 60day trial period, Data Messenger operates the limited-features version.

Activating the Software After you install the software, activate the product. Activation is a Philips Healthcare technology designed

to verify that software products are licensed legitimately. You can use the Internet or email to activate the software within 60 days after you install the application. Until you complete the activation, you will see the Philips HeartStart Activation Wizard window when the application starts.

NOTE Save the serial number in a safe place that you can access in case you need to re-install the software. Email activation support is available in English only at: [email protected] Email product support is available in English only at: [email protected] For telephone support in English only, you can call the following numbers between 9:00 AM and 5:00 PM, Pacific Time: •

1 (800) 263-3342, inside the United States

•

1 (206) 664-7745, outside the United States

This topic includes the following methods:

• Activate Over the Internet on page 14 • Activate by Email on page 15 • Activate Later on page 16

Activate Over the Internet You can activate the software by the Internet when you first install the application or or at any time. The activation wizard sends encrypted information to the Philips server to validate that the serial number you enter has not already been used for the allowed number of installations and to activate your software. If you are not connected to the Internet, the wizard alerts you that there is no connection. To activate the software by the Internet 1

Start the application.

The application opens HeartStart Activation Wizard.

14

2

Type the serial number that you received.

3

Click I want to activate the software over the Internet.

4

Click Activate. The wizard starts the application.

Activating the Software

2 Installing Data Messenger

Activate by Email You can activate the software by email when you first install the application or or at any time. The email activation involves exchanging emails with Philips Customer Support. The activation wizard attaches an encrypted file when it sends the activation request. Customer Support sends the activation code. An email application must be installed on this computer or you must have access to an installed email application. You can continue to use the software for up to 60 days before you complete the activation. If an email application is not installed on this computer, you can contact your Philips sales representative or local sales office. Email activation support is available in English only at: [email protected] NOTE The email activation might take several business days. Please allow sufficient time. Email product support is available in English only at: [email protected] For telephone support in English only, you can call the following numbers between 9:00 AM and 5:00 PM, Pacific Time:

TIP

•

1 (800) 263-3342, inside the United States

•

1 (206) 664-7745, outside the United States

The Activation Wizard online Help includes the steps on how to activate the software by email. To activate the software by email 1

Start the application.

The application opens HeartStart Activation Wizard. 2

Type the serial number that you received.

3

Click I want to activate the software by email.

4

Click Next.

5

Click Request Activation Code to open your email application with a pre-addressed email activation request.

6

Click Send. Customer Support will send you an email with the activation code.

When you receive an email from Customer Support, complete the following 1

Start the application. The application opens the HeartStart Activation Wizard.

2

Verify or type the serial number that you received.

3

Click I want to activate the software by email.

4

Click Next to access the Activate by Email page.

5

Type the activation code in the Enter your activation code here field.

6

Click Activate. The wizard validates your entry and displays a congratulations message.

7

Click OK. The wizard starts the application.

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2 Installing Data Messenger

Registering Data Messenger

Activate Later If you do not want to activate your copy of the application when you start it, you can activate the software at any time by email or the Internet. At the end of the 60-day trial period, you can run the limited-features version. During the 60 days, you can use the application and save your work. Until you activate the software, you will see the HeartStart Activation Wizard window each time that you start the application. NOTE If you do not purchase a license or activate the software, you can continue to use a limited-features version of Data Messenger. For more information, see Configuring Data Messenger on page 27. To use the application without activating the software 1

Start the application.

2

When HeartStart Activation Wizard opens, click Skip. The wizard starts the application.

Registering Data Messenger You can register your copy of the application to help Philips Healthcare to provide you with information and software updates. Registration is optional and not the same as the activation, which is required. You can register by the Internet. To register the software 1

Start Windows.

2

Start Internet Explorer.

3

Navigate to the following URL http://www.medical.philips.com/main/products/resuscitation/ software_registration/index.wpd

4

Select a language.

5

On the language page, select the product.

6

Complete the registration form.

Installing Data Messenger Mobile Edition You can implement Data Messenger Mobile Edition after you activate the Data Messenger software. Data Messenger automatically installs the mobile edition software on the Data Messenger computer during the Data Messenger software installation process. Prerequisites You can install the Data Messenger Mobile Edition software on your mobile device after you complete the following tasks:

16

1

Install Data Messenger on your computer, laptop, or Tablet PC. For more information, see Installing Data Messenger on page 13.

2

Activate the Data Messenger software. For more information, see Activating the Software on page 14.

Uninstalling Data Messenger

2 Installing Data Messenger

3

Install Microsoft ActiveSync on the Data Messenger computer. Your mobile device provides the ActiveSync software and installation documentation. For more information, see your mobile device documentation. TIP: On your mobile device, turn off the hibernate feature to ensure that your mobile device does not timeout during data transmissions. For more information, see your mobile device documentation.

4

Connect the mobile device to your Data Messenger computer. For more information, see your mobile device documentation.

To install the mobile edition 1

Open the Data Messenger Configuration window. For more information, see Using the Data Messenger Configuration Window on page 28.

2

On the toolbar, click the Mobile

3

Click Install on Device. Data Messenger starts the installation process.

4

Follow the on-screen instructions on the Data Messenger desktop edition and on the mobile edition.

button.

Uninstalling Data Messenger If you need to remove the application, use Add/Remove Programs in Windows Control Panel. The removal process contacts the Philips activation server and releases your serial number for installation on another computer.

Product Compatibility You can install HeartStart Data Messenger 4.0 on the same computer as Event Review Pro 4.1.

17

3

3Getting Started HeartStart Data Messenger 4.0 (Data Messenger) is part of an end-to-end data management solution for transferring patient data from defibrillators to a workflow station installed with supported HeartStart applications. This section includes the following topics: • What’s New in this Release on page 19 • Understanding Data Messenger Transmissions on page 20 • Where This Guide Fits on page 24 • Getting Assistance on page 24 • Backing Up the Data on page 25 • Conventions Used in this Guide on page 26

What’s New in this Release For Event Review Pro users, Data Messenger replaces Review Express, Review Express Connect, and Case Capture. Data Messenger is available as a full-product version or a limited-features version.

Full-Product Version You can use all the features in Data Messenger after you purchase and activate the software. The full-product version operates in the following modes: •

Configuration – To modify the default actions that Data Messenger completes to process and forward patient case data to destinations.

•

Automatic – To automatically forward patient case data to the defined destinations. Data Messenger operates automatically after you set up the Automatic mode on the Data Messenger Configuration window.

•

Manual Process – To monitor and manage patient case data. In Manual Process mode, you can also complete the following tasks: • View the processing of patient cases • Import patient case data to Data Messenger • Process the transfer of selected patient cases manually • Edit general information for the selected case 19