Customer Letter
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Date: June 6, 2017 Dear Valued Customer, As part of Masimo’s mission to improve patient outcomes and reduce cost, we at Masimo have made it our priority to continually improve existing products and launch new products that meet our customers’ and patients’ needs. As a result, we must periodically End of Life (EOL) select products. After a product has reached its EOL date, Masimo will continue to provide service for the product until a communicated End of Service Life (EOSL) date. This letter serves as a follow up to the EOL letter you may have received regarding your select product, and serves as a reminder to the EOSL of the listed products. Effective December 31st, 2016 we will no longer be able to provide service for the products listed below. End-of-Service-Life Products Part Description Number 9025 9026 9019 9020
Rad-5® (14-Pin Connector) Rad-5v® (14-Pin Connector) Note: 20 Pin Connector Devices are not affected Rad-8® Horizontal (14-Pin Connector) Rad-8 Vertical (14-Pin Connector) Note: 20 Pin Connector Devices are not affected
End of Life (EOL) Date March 3, 2009
March 3, 2009
9028 1603 9141
Rad-9® Kit Legacy Rad-9 Legacy Rad-9 Homecare Legacy
1309 1443 1615 9029 1708 2162 9075 9030 9031 9072
Radical® Handheld, Masimo Radical Handheld Evaluation Unit Radical Handheld, Datascope Radical Handheld Kit Radical 2, Handheld, Masimo Radical 2, Handheld, Datascope Kit, Radical 2 Handheld ROP Kit, Radical 2 Handheld Radical-7® Handheld Radical-7 Loaner
9221
Pronto-7® Spot Check Pulse CO-Oximeter
May 18, 2016
1288
RADICAL, DOCKING STATION, DATEX-OHMEDA
January 2, 2008
1310
RADICAL, DOCK STAT, RDS-1, MASIMO
January 2, 2008
1311
RADICAL, DOCKING STATION, RDS-1B, W/EXT
January 2, 2008
1392
RDS2 DOCKING STATION, MASIMO
January 2, 2008
1420
RADICAL, DOCKING STATION, RDS-1, DRAGER
January 2, 2008
1421
RDS-2 DOCKING STATION DRAGER
January 2, 2008
1444
RADICAL, DOCKING STATION EVAL UNIT MASIMO
January 2, 2008
1493
RADICAL, DOCKING STATION, ABBOTT
January 2, 2008
1618
RADICAL, DOCKING STATION, RDS-2, DATASCO
January 2, 2008
1709
RADICAL 2 DOCKING STATION, RDS-1, MASIMO
January 2, 2008
1712
RADICAL 2 DOCKING STATION, RDS-3, MASIMO
January 2, 2008
1765
RADICAL 2, DOCK STAT, EVAL UNIT, MASIMO
January 2, 2008
1797
RADICAL, DOCK STAT, REFURBISHED, MASIMO
January 2, 2008
2146
RADICAL DOCK STAT, RDS-1, RADNET
January 2, 2008
2147
RADICAL DOCK STAT, RDS-3, RAD-NET-COMP
January 2, 2008
9021
RADICAL DOCKING STATION RDS1 v1 and v1.5 Note: v2 versions are still available and not EOL or EOSL RADICAL DOCKING STATION RDS1 v1 and v1.5 Note: v2 versions are still available and not EOL or EOSL
9023
March 3, 2009
January 2, 2008
January 2, 2008
January 2, 2008
January 2, 2008 January 2, 2008
For any questions you may have, please contact your local Masimo representative, or our customer service team at 1-800-326-4890 or by emailing [email protected].