Discontinuation Notice
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Smiths Medical International Ltd 1500, Eureka Park, Lower Pemberton, Ashford, Kent, TN25 4BF UK T: +44 (0) 1233 722199 F: +44 (0) 1303 266761 www.smiths-medical.com Customer Services Tel: +44 (0) 845 850 0445 E-mail: [email protected]
30th Oct 2017 Important Infusion Pump Discontinuation Notice Omnifuse & Omnifuse PCA – Follow Up Communique
Dear Valued Customer We would like to take this opportunity to thank you for your ongoing support of the Omnifuse Syringe Pumps from Smiths Medical. We are committed to providing our customers with the best level of service for all of our infusion products. In Sept 2012, we issued our End of Support letter indicating that from 31 Dec 2017 Smiths Medical will be ceasing its Service and Support for both the:
Omnifuse Syringe Pump Omnifuse PCA Syringe Pump
Smiths Medical will offer a last-time-buy opportunity to our existing customers of these products for a number of spare parts currently available within our Supply Chain until the end of 2017, at a significantly discounted rate. If you would like to take the opportunity to purchase spare parts for your Omnifuse Syringe Pump, please contact us directly with part number requests to check availability. Please email : [email protected] In recent years Smiths Medical has introduced several new infusion products in the CADD and Medfusion product ranges, which we feel can meet your clinical needs as a suitable replacement for the Omnifuse pumps. Smiths Medical appreciate that the retirement of these product ranges may cause you to re-evaluate your current infusion pump requirements and we are happy to discuss relevant upgrade packages in order to update your Smiths Medical products to the latest technology. Please contact your local Smiths Medical representative or customer services to discuss these programmes. Yours faithfully,
Marketing Manager Infusion Systems