St. Jude Medical
Merlin@Home Transmitter-Setup Guide Cellular Adapter Use Patient's Guide
Patient's Guide
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A Patient’s Guide to
MERLIN@HOME™ TRANSMITTER SETUP
Cellular Adapter Use
YOUR NEW ABBOTT DEVICE WILL BE MONITORED REMOTELY BY YOUR PHYSICIAN’S OFFICE USING YOUR MERLIN@HOME TRANSMITTER. YOUR TRANSMITTER HAS ALREADY BEEN CONFIGURED TO COMMUNICATE WITH YOUR DEVICE AND IS READY TO USE.
1. HOME Icons
At discharge, bring your transmitter home. It has already been configured or “paired” with your new device.
USB Cellular adapter
2. POSITION The transmitter should be placed no more than 6 feet from where you sleep. The front
of the transmitter needs to be pointed toward you and at the same level as your chest.
3. CONNECT Connect the USB cable to the USB port on the right side of the transmitter. Make sure the cellular adapter is connected to the USB cable as shown in the picture.
4. PLUG IN Plug the transmitter into a power outlet. The first time you do this, it will take a few minutes to initiate and connect to the local cellular network. During this time, it is normal to see scrolling lights below the icons.
USB Port
USB Cable linking the transmitter to the USB cellular adapter
5. READY
The green light indicates your transmitter is ready to send data to your physician’s office. the green light is located on the bottom right and should be on at all times. Keep your transmitter plugged in at all times.
IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT ABBOTT TECHNICAL SUPPORT: 1-877-MY MERLIN (1-877-696-3754)
FREQUENTLY ASKED QUESTIONS Q. WHAT HAPPENS IF MY POWER GOES OUT?
Q. DOES MY TRANSMITTER READ MY DEVICE ALL THE TIME? A. No. Your device records and stores all the data from your heart. Your transmitter will securely send information to your physician’s office on a routine basis, typically every three months. It also does a quick check of your device on a nightly basis and will send information only if an event (as defined by your physician) is detected.
Q. WHAT TYPE OF DATA IS TRANSMITTED?
A. A power outage should not cause any problems with your transmitter. When the power is out, the transmitter won’t be able to send information. Leave it plugged in and the transmitter will automatically reset once the power is restored. There is no need to unplug or manually reset your transmitter.
Q. HOW DO I KNOW IF MY MERLIN@HOME TRANSMITTER IS WORKING?
A. The information that is sent to your physician’s office is the same information that is gathered during an in-office visit. This information is used to assess your medical treatment.
A. The green light on the front of your transmitter indicates that it is on. While your physician’s office doesn’t check your connection daily, they or Abbott Technical Support can confirm that your transmitter is connected and sending data routinely.
Q. WHAT SHOULD I DO IF MY TRANSMITTER STARTS BEEPING OR THE ICONS START FLASHING?
Q. DO I NEED TO TAKE MY MERLIN@HOME TRANSMITTER WITH ME WHEN I TRAVEL?
A. Although rare, your transmitter does have the ability to beep. The beeping is unrelated to your device function and typically means your transmitter is having trouble connecting. An error or technical failure with your transmitter will not affect your Abbott device. To stop the transmitter beeping, press and release the white button located on the front of your transmitter. It will try to connect again later. If it continues to beep, unplug your transmitter and call Abbott Technical Support.
A. The typical recommendation is to take your transmitter with you only if you are traveling or away from home for long periods of time. Check with your physician for specific recommendations. If your physician’s office recommends not taking the transmitter with you, leave your transmitter plugged in at home and it will read your device information when you return home.
Q. WILL MY MERLIN@HOME TRANSMITTER INTERFERE WITH OTHER ELECTRONIC DEVICES IN MY HOME? A. Your transmitter should not interfere with most other electronic devices in your home.
• This is not an emergency system.
A. Not being able to connect to a cellular network is rare. If the provided cellular adapter doesn’t work in your area, we have two additional options: Wi-fi or a landline. If you can’t connect to the cellular network, please call your physician’s office to discuss connection options.
Abbott One St. Jude Medical Dr., St. Paul, MN 55117 USA Tel: 1 651 756 2000 ArrhythmiaAnswers.com St. Jude Medical is now Abbott.
A. The Merlin@home transmitter does not allow remote changes to your device settings.
WARNING
Q. WHAT IF I HAVE BAD CELLULAR SERVICE IN MY AREA?
Note: This pamphlet is not intended to take the place of the manufacturer’s patient manual provided with each device.
Q. CAN MY PHYSICIAN’S OFFICE MAKE CHANGES TO MY DEVICE THROUGH THE MERLIN@HOME TRANSMITTER?
• In case of emergency, the transmitter does not replace a proper medical examination. • If a medical problem or emergency occurs, you should immediately inform your doctor and/or ask for medical assistance.
Rx Only Brief Summary: Prior to using these devices, please review the Instructions for Use for a complete listing of indications, contraindications, warnings, precautions, potential adverse events and directions for use. ™ Indicates a trademark of the Abbott group of companies. ‡ Indicates a third party trademark, which is property of its respective owner. © 2018 Abbott. All Rights Reserved. 29629-SJM-MER-0918-0123 | Item approved for U.S. and OUS.