Quattro and Pulsair Choice Systems Service Manual Issue 3 to 4 Jan 2012

Q U ATTR O AN D P U L S AI R C H O I C E M ATTR E S S AND S E ATI NG S YS TE M S - S E R VI C E M ANU AL

Amendments Issue 1 to Issue 2: (12 Feb 07)

Page 71 : Part number 17-02-03-101 was 97-30-05-147 Part number 17-02-21-105 was 97-30-11-142 ECN 2746.

Issue 2 to Issue 3:

Presssure sensor calibration, section 5-3 amended.

Issue 3 to Issue 4:

Re-drafted to incorporate Type 19 from January 2012.

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Contents 1. Product specification 1.1. Scope 1.2. Power units 1.3. Mattresses 1.4. Mattresses features introduced after January 2012. 1.5. Quattro cycle details 1.6. B.A.S.E. Cushion 1.7. Pulsair cushion 2. Faults and warnings 3. Service procedures 3.1. Filter pad replacement 3.2. Hanging handle replacement 3.3. Anti vibration feet replacement 3.4. Internal pump testing 3.5. Internal pump replacement 3.6. Cycle control valve testing 3.7. Cycle control valve assembly replacement 3.8. IEC replacement 3.9. Control PCB replacement 3.10. Label kits 3.11. 3.12. 3.13. 3.14.

Mattress cell replacement Mattress CPR replacement Mattress umbilical replacement B.A.S.E. cushion servicing

Annex A: Explanation of symbols B: Circuit and wiring diagrams C: EMC table

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1. Product specification 1.1.

Scope

1.1.1. Type 9B and type 19 systems:

Quattro Plus Quattro Overlay

Quattro Acute

Pulsair Choice Replacement

Pulsair Choice Overlay

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Pulsair Choice Cushion

B.A.S.E. Sequential Cushion (shown operating with mattress)

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B.A.S.E. Sequential Cushion (shown operating power unit)

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1.1.2. Type 9B systems only

1.2.

Power units

1.2.1. PCBs: All Quattro products prior to 4 January 2012 Type 9B – see spares lists All products produced after January 2012: Type 19A Backward compatible boards for existing Type 9B products: Type 20.

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1.2.2. Type 19 key functions 1.2.2.1.

1.

Quattro Overlay, Plus and Acute

CLP/Active toggle

6. Max inflate 2 & 3: Scroll

1.2.2.2.

4. ‘Enter / Information

5. Mute / Unlock

Pulsair CHOICE

5. Mute / Unlock

2 & 3: Scroll 4. ‘Enter / Information

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Type 19 key functions Product

Key 1

Key 2

Key 3

Key 4

Key 5

Key 6

Q/Overlay

Static (CLP) / dynamic toggle Static (CLP) / dynamic toggle Static (CLP)/ dynamic toggle Not used

Decrease Comfort Setting (CS) Decrease CS

Increase CS

Information

Mute & unlock

Increase CS

Information

Mute & unlock

Decrease CS

Increase CS

Information

Mute & unlock

Decrease CS

Increase CS

Information

Mute & unlock

Transport mode (max inflate) Transport mode (max inflate) Transport mode (max inflate Not used

Q/Plus

Q/’Acute

Pulsair CHOICE Replacement and overlay

(CLP: Continuous low pressure; alternative term for static mode)

1.2.3. Type 9B key functions (products prior to January 2012)

2.

CLP/Active toggle 2 & 3: Scroll

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4. ‘Enter / Information

5. Mute (Also ‘unlock’ on models which feature an autolock mode)

6. Max inflate

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Type 9B key functions Product

Key 1

Key 2

Key 3

Key 4

Key 5

Key 6

Q/Overlay

Not used

Increase CS

Information

Mute & unlock

Not used

Q/Plus

Not used

Decrease Comfort Setting (CS) Decrease CS

Increase CS

Information

Mute & unlock

Q/Prime

Not used.

Decrease CS

Increase CS

Information

Mute & unlock

Transport mode (max inflate) Transport mode (max inflate)

Q/Acute

Static (CLP)/ dynamic toggle

Decrease CS

Increase CS

Information

Mute & unlock

Transport mode (max inflate

1.2.4. Additional common new functions introduced in January 2012 (Type 19) 1.2.4.1.Revised fascia design 1.2.4.2. Comfort settings reduced to Soft, Medium, Firm, Seated (Q/Overlay and Plus These are 1 to 6 on Type 9B (pre Jan 2012) products Top line display: Bottom line display

Active Soft

CLP Medium

Max Inflate Firm

1.2.4.3. Key lock function on all products: Keys lock after 2 minutes, unlocked by pressing MUTE 1.2.4.4. Language selection is available in the service engineers test mode.

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1.2.5. Information mode: Type 9B and Type 19 Last 5 faults and the hours run at which each occurred Software version and part number Bootloader identification Hours run total Hours to service Hire time (optional) Product code (optional) Serial number (optional) Last service date Owner (optional) Contact name (optional) Telephone: (optional) Hospital: (optional) Ward (optional) Patient (optional) Reference (optional) 1.2.6. Mute key Type 9B and Type 19 The mute key cancels the audible alarm After switching the power off, pressing MUTE cancels the system’s previous settings. The default setting of ACTIVE mode 3 is invoked. Note that previous settings are retained if the duration between switch off and switch on is less 12 seconds (sometimes termed a warm start), and are lost if the duration is greater than 12 seconds (sometimes termed a cold start). 1.2.7. Display: 16 x 2 characters, back lit

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1.2.8. Pressures and comfort settings. 1.2.8.1.

Type 19 (after 4 Jan 2012)

Comfort setting Quattro Overlay: Active

Soft

Medium

Firm

Seated

20

32

44

50

CLP

20

29

41

46

Active:

22

32

44

50

CLP

20

29

41

46

Max inflate: 50 Quattro Acute - Active

18

25

35

CLP:

15

22

33

Max inflate:35 Pulsair Overlay: Active

20

32

44

50

Pulsair Replacement, Active:

22

32

44

50

1

2

3

4

5

6

20

26

32

38

44

50

20

26

32

38

44

50

10

15

20

25

30

35

14 10

18 14

22 18

26 22

30 26

35 32

Max inflate: 50 Quattro Plus,

1.2.8.2.

Prior to 4 January 2012 (Type 9B)

Comfort setting Quattro Overlay Quattro Plus Max inflate: 50 Quattro Prime Max inflate: 50 Quattro Acute - Active - Static Max inflate:35

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1.2.9. Weight range display Type 19, after 4 Jan 2012: Weight range is no longer displayed Type 9B: Weight ranges 1

2

3

4

5

6

Quattro Overlay

26 - 30kg

31 - 45kg

46 - 80kg

81 - 108kg

109 - 134kg

135 - 160kg

Quattro Plus

0 - 30kg

31 - 45kg

46 - 80kg

81 - 115kg

116 - 150kg

151 - 200kg

Quattro Prime

0 - 30kg

31 - 45kg

46 - 80kg

81 - 115kg

116 - 150kg

151 - 250kg

Quattro Acute

0 - 30kg

31 - 45kg

46 - 80kg

81 - 115kg

116 - 150kg

151 - 250kg

Comfort setting:

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1.3.

Mattresses

1.3.1. Single mattress range Product

Length

Width

Height

Cell type

Number

Q/Overlay standard

1930

855

130

FC3

17

Q/Overlay Narrow

1930

750

130

FC3N

17

Q/Overlay narrow, long

2020

750

130

FC3N

18

Q/Plus standard

1950

880

180

LC600

30

Q/Plus narrow

1950

760

180

LC600N

30

Q/Plus Long

2020

855

180

LC600

32

Q/ Acute standard

1980

880

240

ODS Deep

27

Q/ Acute narrow

1980

760

240

ODS deep N

27

Q/Acute long

2050

880

240

ODS deep

28

Q/Acute Narrow, long

2050

760

240

ODS deep N

28

Pulsair Choice Overlay, pre Jan 2012 Pulsair Choice Overlay, after Jan 2012 Pulsair Choice Replacement

2000

820

180

Single piece

1

1930

855

130

FC3

17

1950

880

180

LC600

30

Length 1950 1950

Width 1410 1410

Height 130 180

Cell type FC3 LC600

Number 17 30

1.3.2. Doubles Product Q/Overlay Q/Plus

1.3.3. Products discontinued after Jan 2012 Duocare, all variants Quattro Plus with heel-zone, all variants Quattro Prime, all variants Pulsair Plus

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1.4.

Modified mattress features after Jan 2012

1.4.1.

Cable management loops. Looped cable carrier welded on the non umbilical side to route the mains cable off the floor. The loops are designed so that if the cable is pulled tight because the head end is elevated, the loop easily opens. The feature is not included on either Pulsair CHOICE mattresses)

1.4.2. Dismountable buckles (prevents base tray damage when incorrectly fitted, and head end elevated) , and 4 hanging straps. Additional straps included for divan type beds.

1.4.3. Recessed CPR. The CPR plate protrudes only 5mm from the base tray.

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1.4.4. Recessed CPC: The CPC connector is flush with the side of the mattress

1.4.5. Umbilical: Introduction of anti kink tubing. The other umbilical components are unchanged. 1.4.6. 45 degree tube mounts incorporated at the umbilical / mattress interface to guide the umbilical in a downwards orientation and reduce the possibility of it being crushed by the bed frame side rails.

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1.5.

Quattro cycle details.

1.5.1. Warm start’ setting retention On a warm start i.e. (on short power outages and power fail <12 secs), the system will retain previous settings, unless MUTE is pressed. 1.5.2. Quattro 1 in 4 mattress cycle Quattro: closed off Pulsair: Open

4 Green dot

1

3

2 Air loss ANGLE (degrees) 0 30 60 90 120 150 180 210 240 270 300 330

CHANNEL

FUNCTION

4 1 1 1 2 2 2 3 3 3 4 4

FLOAT DEFLATE INFLATE FLOAT DEFLATE INFLATE FLOAT DEFLATE INFLATE FLOAT DEFLATE INFLATE

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1.5.3. QUATTRO Overlay Type 9B and Type 19 Fixed cycle duration: 240 seconds per channel (16 minute cycle), 1 in 4 Deflation: 75 seconds Float: 15 seconds Inflation: 150 seconds 1.5.4. Quattro Plus Type 9B and Type 19 Fixed cycle duration: 240 seconds per channel (16 minute cycle), 1 in 4 Deflation: 75 seconds Float: 15 seconds Inflation: 150 seconds 1.5.5. Quattro Prime, Type 9B Fixed cycle duration: 450 seconds per channel (32 minute cycle), 1 in 4 Deflation: 150 seconds Float: 20 seconds Inflation: 300 seconds 1.5.6. Quattro Acute Variable cycle time: 10 minutes minimum to 32 minutes maximum, 1 in 4 Fixed deflate time: 150 seconds Re-inflate time as required up to 30 to 300 seconds, variable Float: 30 seconds minimum, 300 seconds maximum. 1.5.7. Pulsair CHOICE, all mattress types Fixed cycle duration: 240 seconds per channel (16 minute cycle). Deflation: 75 seconds Float: 15 seconds Inflation: 150 seconds

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1.6.

B.A.S.E. Sequential Cushion

Standard product: 43cm (17”) square, in 2 heights, 7cm & 10cm Umbilical lengths: 200cm and 75cm The cushion can operate with a) Quattro Overlay and Plus, by making the connection on the CPC fitting at the head end of the mattress (see 1.3.4.) b) Quattro Overlay power unit directly, by using cushion adapter part number 99-01-17-116.

Foam support

Bellows

Umbilical

CPC connector

Bellows strip

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1.7.

Pulsair 1 in 2 cushion:

Dimensions: 430mm long x 430mm wide x 50mm high when inflated Capacity: 120kg Cells: Single piece cell set in 350 micron PU. Straps: None Cover: removable. Branding : None Infection control: launderable.

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2. Faults and warnings Indication

Check:

Fault: Low pressure System continues to operate. Press MUTE to clear alarm

Activated when the peak pressure at the end of each cell inflation period does not exceed 50% of the set pressure.

Section

Check CPR is not open. Unzip top cover completely Press MUTE, to allow continued operation. Observe if warning is displayed again, and note if one particular cell set (eg: 1, 5, 9, 13 …, or 2, 6, 10, 14… is not inflating

Fault: Rotor system System will not operate. If this fault occurs, unit will require opening and assessment by a qualified service engineer.

Check cells for punctures or detached tube. Replace cells as necessary Check: Electrical connections to cycle Faces of rotor and stator. No mechanical damage to cycle control valve assembly. Replace cycle control valve assembly

Fault: Pump / Triac fail (Type 9B) System will not operate. If this fault occurs, unit will require opening and assessment by a qualified service engineer. Fault: Pump Open / Pump Short (Type 19) System will not operate. If this fault occurs, unit will require opening and assessment by a qualified service engineer. Warning: Battery On board back up battery not charging

No power on switch on Either the IEC module is damaged, or on board 500MAfuses on the control PBC are blown.

Pump electrical connection not made. Reconnect Replace control board .

Pump electrical connection not made. Reconnect Replace control board . This fault will occur if pcb circuit or pump produces short circuit or is open circuit in anyway.

Replace control board .

a) Replace IEC module b) Replace control board

The system continues to operate when a WARNING has been issued, but not under FAULT conditions.

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