Discontinuation and End of Support Notification
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June 06, 2017 Dear valued Verathon customer, Verathon introduced the BladderScan® BVI 3000 in 1998, establishing the company as an integral part of patient care in facilities around the world. As Verathon continues to introduce new BladderScan products into the marketplace, we have made the decision to implement a phased discontinuation of the BladderScan BVI 3000. We at Verathon are committed to providing the highest level of customer service and support while you determine the best plan for your BladderScan products. Please see below for key dates regarding your BladderScan BVI 3000: Date
Program Activity
June 15, 2017
Discontinuation of BladderScan BVI 3000 announced
January 01, 2018
End new BladderScan BVI 3000 sales End BladderScan BVI 3000 extended warranty sales
December 31, 2020
End BladderScan BVI 3000 service and support End BladderScan BVI 3000 warranty replacements End BladderScan BVI 3000 non-warranty replacements
Verathon will continue to honor any current warranties; however, extended warranties are set to expire on December 31, 2020. For questions about this phased discontinuation communication, your specific comprehensive warranty plan, or for information about available upgrade options, please contact your local Verathon representative at 1-800-613-603. We at Verathon hope you are pleased with the clinical and economic value you receive from the BladderScan BVI 3000 Bladder Volume Instrument(s) at your facility. Looking ahead, our advances in bladder ultrasound technology have allowed us to develop new products designed for your needs-please visit bladderscan.com to learn more. Once again, we appreciate your business and look forward to serving you in the future.
Sincerely,
David Garner Global Marketing Director Verathon Imaging and Scanning Solutions
BVI 3000 console and probe
Verathon Inc. 20001 North Creek Parkway Bothell, WA 98011, USA Main: 425 867 1348
Verathon Medical Australia Pty Limited Level 13 – St. Martins Tower 31 Market Street Sydney NSW 2000 Australia Main: 1 800 613 603
verathon.com 0900-4737-ENAU-00-86